LB納加爾西塔拉格蘭德飯店

Worst experience ever in grand sitara hotel chain. Never gonna stay and recommend sitara lb nagar. Hotel staff said that outside food is allowed but after food arrives hotel staff deny to give plates and spoons for outside food and we asked to give blanket which they took while room cleaning, even after asking 6 times they didn't send a single blanket, reception staff were horrible and housekeeping were too bad but the best part was room service staff was good. Rooms were horrible and filled with bad smell. Room doors got stuck-ed multiple times and have to call housekeeping staff also couldn't open the doors. All prices are high especially food price were too high. Never ever gonna stay in sitara grand lb nagar.

Booked 4 rooms for an event at this, Positives: Close to Metro and onsite decent restaurant. Negatives: 1. Dated rooms where none of the basic things work eg. A/C, broken toilet, door lock requires ninja training, 2. Some staff are very rude (Not All), don't know how to treat customers. Had to go to reception 3 times to get A/C fixed despite asking the reception to make sure A/C is working before taking the key. 3. Smelly corridor and rooms. Most likely due to smoking and drinking in rooms. 4. Bedsheets looked ok but got skin rashes. Suggestions to potential customers: Unless you are in hangover don't book this hotel rooms. Don't go their sister hotel Swagath grand (another story/review to be posted on their hotel) Suggestions to hotel: Stop cheating the customers with 2/3Star hotel make it a 0 star hotel. Renovate the rooms Fix the broken toilet/bathroom Either ban alcohol in the rooms or make sure the rooms are cleaned so that it doesn't smell when families stay. Train your staff to treat paying customers with respect.

Worst hotel with huge price. Rooms not clean ac water leaking no hot water. Their staff always switch off the geaser from outside

The staff is very ill behaved. Rooms are old and need renovation. AC was not working properly. Water logging in toilet.

Everything was good, nice stay and the main food is too good and Yummy. Room was clean and the staff was decent and quick respond. I would give 4.5 rating for the stay and food. Totally it was a nice experience.

Excellent of Food at the same time Good Amenities and Services also Fine Location is also Most Comfortable City Entrance