Holiday Inn Express & Suites DFW西 - 赫斯特

Primary issue was the room cleanliness. The toilet seat looked horrid. There was yellowing and stains all over. It really needs to be replaced. If that was not enough. The carpet was so dirty my toddler's feet were black from walking on it and socks stained. If I remember correct the room number is 213.

Great stay The room was very clean and bright. It was a good size for a person in a mobility scooter to move around essily. Mattress was good, but not excellent. Breakfast was nice. The problem was it's not easy getting inside a bathtub and the chair is very misplaced. The rail was against my back and very uncomfortable. The soap and shampoo containers are mounted on the wall and were too difficult to reach. The shower hose was not long enough. The front desk person, Tyrone, was very courteous and helpful. He should be commended for his excellent customer service. All in all, it was a great stay. I would definitely stay again as long as I can get a roll-in shower.

I’ve stayed here before and love it. This time I stayed on the 4th floor recently renovated and very nice. Unfortunately I have to move to another Holiday Inn for the remainder of my trip because my daughter is moving too far for me to stay here. Hopefully just as nice there with a nice staff like here.

This was not a typical Holiday Inn Express Hotel was dirty with very distinct musky “motel” smell Fitness room was filthy with only half of the equipment working Carpet in room was filthy and stained Very disappointed I usually trust Holiday Inn Express

Great stay! Great staff and everything was very clean. The room was cozy and very comfortable.

The hotel was easy to find, clean, and the staff was very helpful. The breakfast bar was the best I have ever had at a hotel stay. Will definitely stay there again when in the area.