亨茨維爾Huntsville Madison County Veterans Memorial附近住宿

非常好。

We stayed here for one night, passing through on our USA tour. We really loved the place. Reception employee was very friendly at check-inn. They provided us with a litte gift bag (water and mints). Parking place are plenty and free. Location is not very central, but a 20-30 minute walk to downtown. You have to cross a big road, but do-able. Our room was very spacious, there is a room divider which separates the bed from the coach and desk. Coach can be opened to a spare bed. The bathroom is modern, toilet is a separate space. Small minor is the shower was leaking water, we mentioned it at check-out. Breakfast was nice, not too excessive. Overal; nice stay and we can recommend it. Enjoy your stay.

我們在城裏參加岳母的葬禮,選擇住在萬豪酒店。我經常出差,希望這個位置符合通常的標準。不幸的是,它沒有,我很感激我們只在那裏住了一晚。入住很有意思,因爲疲憊的工作人員似乎沒有足夠的訓練來處理計算機系統,或者對客人(不僅僅是我們,而是我目睹的其他遭遇)表示熱烈的歡迎。當然外面很熱,但我們的房間又悶又潮溼。這個老化設施的空調幾乎沒有發出任何涼爽的空氣,它的位置是通風口無法充分通風房間。打電話給前台,被告知會有人上來看看能做什麼,但沒有人來,我和老公睡不好,因爲我們太不舒服了,第二天早上下去結賬時前台無人看管。我把鑰匙放在指定的地方,但真的想給他們一些反饋,所以我等了足夠長的時間才知道工作人員不存在或其他地方。我覺得我們的負面經歷反映了管理,因爲他們的工作是經營一家功能正常的酒店。我不能責怪沒有經驗的工作人員。積極的方面,房間很乾淨,浴室裏有很多毛巾。

Thanks for being a non smoking hotel, which was followed up by signs and initialing the check in paper to acknowledge the fact. This is the standard all hotels should follow. Parking is very safe and secure, easy access to interstate and lots of restaurants nearby The room was perfect, microwave, mini fridge and a kcup coffee maker. Hotel staff friendly and always willing to assist.

The room and the rest of the hotel were very pleasant. My only complaints that made it probably a deal breaker for me was I could not use my chromecast on the wifi they had and the wifi when my laptop was downloading things was at 200kb like it was 1999 or something. no password on the internet meant they couldn't offer very high quality internet to begin with. So it meant in my room I just had to sit and look at my phone for the rest of the night.

Our second stay here. The last time, we had problems at check-in and had to wait for our room, despite checking in online well ahead or arrival. Excuse at that time was that they didn't anticipate so many bookings on New Year's Eve. We didn't understand that, as that is a special evening where a lot of people go out to celebrate and reserve a hotel room. Especially in an area where this Element is located (tourist location, lots of restaurants, a place where people go for special occasions, etc.). We thought that maybe that experience could be chalked up to low staffing and the holiday, so we decided to book again. The check-in experience was MUCH WORSE than last time ! As before, we checked in online 2 days ahead of time. We actually arrived one hour later than our scheduled arrival time. Our room was STILL not ready, along with those of a lot of other disgruntled customers still waiting in the lobby. Excuses from front desk personnel were inconsistent, with some saying that the hotel was ”overbooked” (you have a set number of rooms - how can that be ?) Some customers waited over an hour. After waiting almost 45 minutes, I had to call Bonvoy Customer Service to get any resolution, and only then were we quickly told that a room was ready. The room could've been cleaner and the food offerings at the hotel could've been better, but we could've overlooked some of that, had we not had to endure such mis-management of the check-in process. This hotel is in a great location, and holds such [promise. But, we are not eager to return, unless these management issues are resolved.

We were in town for a family reunion, and our cousin chose this hotel for a bunch of us to stay, plus take over a meeting room for two nights. We play cards, dominoes, spoons , etc. Checking in wasn’t great but it worked out, we thought. We then saw that we had been charged $1200 for two rooms for Friday & Saturday night, one room was charged three extra times. Jocelyn was on the desk when I went down to have it “fixed”. That girl is wonderful, she told me upfront that she knew at her old workplace she knew how to fix it, but she would try and make it right. It took her about 10 minutes and she did it. She also showed me she did it. Later that night I was checking to see if my brother had made it, and checking on his room. When he called to make the reservation he was told he could not have a handicapped room because we were already getting a discount (wow), when I asked Jocelyn about this she apologized and stated she did not know why he was told that. He did in fact have one and she walked me down to it and showed me to make sure it would be ok. Jocelyn was friendly every time my (Entire)family needed anything. You have a great team working there. We never had any issues, and if we did they were fixed pretty quickly. Your breakfast area is great, a nice variety of foods was really good. Thank you all for helping make our stay great!