Staff gave incorrect instructions for parking so we went around twice- small inconvenience. Check-in was simple, fast, and friendly; except the Guest Services Clerk forgot to take my vehicle tag and I woke up in the middle of the night in a panic thinking I was towed- hotel is connected to the airport (thankfully I was not towed).
The room looks nothing like the photos- must be a sister property. The bathroom was not cleaned properly and it is poorly designed. The bathroom is small; yet they chose to get a huge, bulky cabinet/sink combo and the toilet is oddly positioned as it nearly touches the door. Two people cannot occupy the bathroom and I’m speaking of an average sized adult and toddler. My greatest annoyance while at this property is that the air conditioning runs like an old Chevy- it is extremely noisy when turned on and it had to warm up before quieting down. My second issue was that the Restuarant was closed and there were $0 dining options- continental breakfast was nonexistent. Extremely disappointed.
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