紅楓套房飯店

Every is so so

It's a Hard NO from me! N There was no greeting or smile at check in. No coffee or tea in the room or lobby. While entering my room I had to use all my might to open the metal door. It stuck as did all the other doors in the hotel.My new sweater was snagged on the metal piece sticking out. It now has a hole Pics below, a real safety hazard from this rusty metal danger. People above me were banging on the metal door & the floor all night. I called the front desk @ 2:30 & they said the front desk is open 7-11 we're closed & he hung up on me. I didn't get any sleep & then slept in loosing 3 hours of my day feeling tired, nauseated, headache & didn't enjoy my day because I was so tired. In the morning I talked to the desk & they didn't care in the least. She said she'd look at the security cameras.On check out he was dismissive & rude. I again talked to them about the doors that wouldn't close, the dangerous door that ruined my sweater & the noise. Again they said they would review the cameras. Didn't do me much good 2 days later on check out.No remorse, apology. Nothing. No service, No kindness & no hospitality. I cancelled my last night & only stayed 2 of the 3 nights. Anytime someone goes in or out of their room you have to slam & use all your weight to close it & pull your back & shoulder out when opening.Therefore you hear this loud heavy metal door every time anyone in a room above, beside & below leaves. You will not get any rest , kindness. respect or hospitality here. Pic 7 shows sweater damage

It wasn't fancy, and we didn't need it to be, but our room was clean. The bed was comfortable & we both had a good sleep. Air conditioner was powerful, which was great. We would ask for an upper level room if staying longer. We don't care for having a sliding door on a ground floor. Ours was on the street/parking lot side, so we just kept the curtains closed. We were happpy to discover an award winning fish & chip restaurant (with delicious halibut) just down street, less than a minutes drive away. Very walkable distance on a cooler day, plus there's a little cafe across street (didn't have time to use). We were only in town one night & the price was good & we were satisfied with our stay.

WiFi didn’t work, TV had very little channels, no smart TV options, vending and ice machines broken. 3rd floor had a smoke smell, room wasn’t that clean, lights switches were super dirty and gross, towel rack was almost falling off the wall. Not what I’d expect for $170 a night. At least the AC worked good!

CCouloir et sol mal propres, salle de bain humide et pas de savons ! Le lit était peut-être la seule chose propre et encore j’ai arrêté de regarder sinon je serais partie ailleurs... À éviter et ne plus proposer sur vos sites.

The whole place smelled of cigarettes, no wifi even after I asked for them to fix it. Very dirty place. Tv barely works. I highly recommend spending a couple more dollars and staying at a better spot.