Ararat Resort Tsaghkadzor

«Мы остались очень довольны этим отелем. Обслуживание в ресторане и баре было превосходным, всё организовано на высоком уровне. Персонал очень вежливый и внимательный. Особенно хотим отметить официанта — он был очень доброжелательным, всегда улыбался, помог нам сориентироваться при выборе заказа и предложил действительно удачные варианты. Это был очень приятный опыт — обязательно вернёмся сюда снова и будем рекомендовать отель другим.»

Было бы круто обновить всё, хамам хороший но старый, русская баня в плохом состоянии, трафаретов и инструкций нету рядом. Бассейн не чистый. Еда не очень вкусная, так себе. Выбор не велик. Чистота в общем норм. А вот сервис хорошая, особенно парни из Индии 💚 очень вежливые.

We had a good experience at this hotel. It’s a calm place, a bit away from the city center, but the reception can assist with bus information to help you reach ropeway. The staff was very friendly, especially those in the reception and kitchen. The only downside was that the walls weren’t soundproof, which affected our sleep a bit. Thank you for the champagne gift for my birthday—it was a lovely touch!

Все было на высшем уровне и чистота и обслуживания․ Спасибо большое, обязательно будем еще посещать․ Детям тоже очень понравился

I had a great experience. The staff was ethical, professional, and very helpful throughout my stay. The room was clean, comfortable, and well-maintained, which made my stay relaxing and enjoyable. The overall ambiance of the hotel was fantastic, and I genuinely appreciated the hospitality. However, I was disappointed by one specific policy. During the dinner service, I wanted to take the bottle of water I had already opened and started drinking. Unfortunately, I was politely informed that their policy does not allow guests to do so. While I respect their rules, small restrictions like these can leave a negative impression, especially when they seem minor but impact guest comfort.

не было вкусно, и не понравилось обслуживание в ресепшоне

This is actually the first time that I am leaving a bad review but I have to do this. The customer service is zero in this hotel. We have booked a family room for 2 families with kids and agreed that they will provide us a crib for babies but on place it turned out that they NEVER provide even a single crib for this room reasoning that there is no space there ( there was a space actually) and literally forced us to take a room which was more expensive ( with a bigger guest room and smaller bedroom). But most ridiculous part was that they finally provided us two cribs in the room, which was much smaller than the first one. We couldn’t find a new place with the kids so we stayed, but the mood was ruined. Also after providing second key, first one stopped working.

Perfect location, room and staff. Atmosphere is good. Cleanliness. Value and service is good. Value We had happy holidays in the Ararat resort, thanks a lot to the staff

Everything was great and comfortable. The only issue was that the hotel was too hot.