We were overcharged and also given an inferior room to what we booked. Pleasant lady at Reception was not competent to deal with the booking. We had asked the Hotel previously about lift availability and lack of need to use stairs. They were not honest. 7 steps were necessary to reach the room and plenty to reach the breakfast room. Breakfast was stale bread and meats ,cheeses and hot items. It was impersonal. Worst breakfast I've had ever. The bed needs replacing it's very lumpy. Avoid here.
翻譯