霍斯頓蓋勒利亞地區的Staybridge Suites，一個IHG飯店(Staybridge Suites Houston - Galleria Area)

Great.

Pros: comfortable beds, kitchen, showers were hot and comfortable, bathrooms roomy, room large, fast elevators, clean large fitness room, water in fitness room and ice on every floor available, breakfast is hot and delicious and wait staff attentive Cons: barking dogs that hotel staff would not take care of despite NUMEROUS calls allowing the dog to stay in the room unattended barking without stopping, No dinner options on Sunday evening is terrible!, one meal we did have a the hotel the order was brought out wrong and we were the only ones ordering food and the bartender appeared annoyed instead of apologetic, homeless sleeping basically outside the door and under the bridge, dogs treated better that paying people, floors in dinning area were NEVER swept or vacuumed the three days we were there, pool was overloaded beyond capacity with UK Rugby Fans with obnoxiously loud music then the Sunday that they were gone the pool was emptied of water and no swimming for the rest of us Sunday or Monday, Manager never returned our calls and was not available on Sunday at all to address the dog barking issue. Market prices in lobby are outrageous and the self check out machine does not work properly so took my husband 30 minutes to buy a pack of crackers. SO, would not recommend the hotel at all.

Be prepared for HEAVY traffic and expensive parking. It’s $22 a day for parking and you have no choice. BUT, it was safe and very easily accessible…it just took me off guard. I ABSOLUTELY loved the air in the room. I’m always hot and I was able to keep the room cool so that made me very happy. I also loved those in-hotel store, bar and breakfast. Beds very comfortable so no complaints there. My only complaint was traveling around the area as it’s in the city and I have no experience with that but I know some folks love that atmosphere.

Todo perfecto! Solamente me afecto económicamente el precio del estacionamiento ( no me di cuenta que sería cargo extra , se me hizo muy caro

The no early check in after a 730a flight, ******, we were told it was a group checking in and my mother and I were exhausted, wanted to shower change clothes and then explore. But, we literally had to wait until 3pm and that was the longest most frustrating thing because we basically missed a day of adventures as I am planning to move. By the time we checked in everything we wanted to do was closed and we were too tired. The staff at the front desk particularly a Black guy named Damion was RUDE from day one. On Saturday a young man Latino I believe, who was working with damion and EXTREMELY polite went home because of Damions attitude toward Black guest. I stopped the Latino guy because he spoke to my mom respectfully and handed her a towel after Damion was SO NASTY to her and was basically rushing her out the way to hurry and assist a Latino woman who he spoke to respectfully. All we needed was clean towels & Damion refused! I expressed that I would be writing a report on Damions behavior towards Black people as a Black man and handed the Latino guy a few bucks for respecting my mom and apologized for him working in a hostile environment. He expressed that Damion was yelling at him for explaining to the guest about housekeeping. Which might I add for 700.00 in holds you should be told that upon check in that you must REQUEST room service for towels and soap. I explained to the young man that I observed how Damion was speaking to him & it was unprofessional

I would definitely stay here again!!!!! This has been such a great experience for my first time in Houston. The breakfast buffet sold me when choosing btwn here and other hotels. The room amenities as well..loved how clean, spacious, and convenient it was !

When I travel safety is my #1 priority. Second is location. This hotel had both. We were close to several nice restaurants and entertainment. Also, I felt safe walking around in the neighborhood to target.

Wonderful property. Nice staff. Good breakfast. Room was clean and spacious. Shower was wonderful as well as the view. Zero complaints. Will stay again.

I love everything about Staybridge hotels. They are very clean and staff is friendly.