凱藝飯店

El servicio del personal que estuvo en la madrugada que llegamos nos dio un pésimo servicio la muchacha el cuarto con mucho olor a cigarro pero muy penetrado

Ok

Beds were nice and clean and breakfast was good but elevators need attention and it was not a warm and welcoming environment. Check on was quick and easy but receptionist was not cheerful and she was very quiet. There were lots of sketchy people and activities in the lobby and parking lot at night but room was quiet and no interruptions during two day stay.

Roaches were everywhere im there!!! went to 3 diff rooms on floors 4-6 and they all were filthy!!! & bug infested

Bed sheets seemed clean. The check in lady was pretty quiet, we asked for directions several times, and could barely hear her. We got to the room and we were met face to face with a roach on the inside of the door as we went to close it. As we walked in there was poop wiped on the wall by the big mirror and another roach on the wall by the window. We didn’t even try the breakfast because the cleanliness of the room made us feel the kitchen would be just as bad.

The room had a weird smell and there was a hole in the wall like if someone punched it. The staff was nice but I feel like we wouldn’t come back to stay here.

The staff was nice but I could not stay here. I ended up leaving and booking at another hotel. I would recommend they tear this place down and start over! They try to mislead you with pretty pictures of the lobby but the minute you go to the elevator everything goessouth!

The room was awful. Carpet coming up, no smoke detector just a whole in the wall, tv did not work and roaches. Very bad experience. If i could have got a refund we would have went elsewher.