休斯頓紀念城威斯汀飯店(The Westin Houston, Memorial City)

My birthday weekend and it was amazing! The room was prefect, the staff was very friendly.

Nice hotel

We had stayed at Westin before. There was not enough staff for help with the luggage, or valet. The cleaning crew was super helpful and polite. The starbuck employees (in the hotel) were less than friendly. The front desk had no info on my questions. I was over charged at Grill 24. The food was not good at all. However, the service was good. The location was good but overall I left unhappy and will not stay at this location again.

The hotel is just fine but given the high price, value for money was just not there. I stayed because it was the conference venue and I was returning from a long business trip to Asia but would not stay again. Also I left a nice blazer, called and was told it was not there but there is no other place it could have been (it was white and I probably missed it because the bedding is white - my bad here.

Staff was courteous and outgoing with any issues that came about and all the amenities were in working order and functional! Overall a nice staycation with the sky deck pool !!!

This was by far one of my favorite stays in a big city. The hotel was beautifully decorated for Christmas and was SO CLEAN. I loved our room! Spacious and not a piece of dust! The entire property was just perfect - and even had a Starbucks for my caffeine addiction. Also a walkway to a mall....so shopping was a must. Overall a wonderful stay. I look forward to coming back soon!

Customer service was excellent with the exception of the front desk staff not allowing us to use our ticket validation that was given to us by the hosts of an event we attended.

Memorial city mall is within walking distance. It feels like they use soft water at this hotel.

En general todo bien pero cobran por estacionamiento y wifi. El personal del restaurante no es nada amable