美國長住飯店-休斯頓-醫學中心-NRG公園-佈雷斯伍德大道

Very clean hotel

The stay was grand. They are located next to a couple of hospitals so the surrounding area is very quiet. Our room was clean and the floor we were placed in was very quiet. Now the only issue that I had was I saw a dead roach on the floor and when my husband moved the television the following morning a roach came crawling from under it. He did kill it and left it sitting dead. The continental breakfast could have had a variety of drinks instead of just coffee. I think if they offer more and get the roach issue under control then they will have an amazing establishment. Customer service from the desk clerk who checked us in was nice. But there was no gift as other hotels are doing when guest check in would’ve helped a lot.

AC unit kept powering itself off about every thirty minutes. Wife found a big wad of black hair on bottom bed sheet. Only one luggage cart available for guests checking in to stay. Floor in room was dirty and looked like it was mopped with a filthy mop. Only one small trash can in the entire room.

Do NOT Stay Here! Didn’t even stay. We got here close to midnight and there were strange people milling around the lobby. That was my 1st red flag. Got my key and went to the room. We were met by floors so sticky my shoes stuck to them and roaches crawling out of the bed I just laid my sleeping son on. They were also in the bathroom and on the couch. I grabbed my son and we walked right back out.