休斯頓商業街附近Homewood飯店的評論

酒店環境位置好，交通，購物方便。設施有些陳舊，服務一般。床墊偏軟。

房間比較寬敞，設施一般，前台就一個工作人員。

套房很大，商業街附近，很方便

非常棒，地理位置方便，酒店乾淨衞生，服務人員非常友好！

定的套房，不錯

While the room was spacious enough to accommodate a family of three comfortably, the overall experience was severely marred by outdated facilities and inadequate service. Faulty Shower and hair dryer: The shower in the room was broken, and it was evident that no prior maintenance check had been conducted. Poor Front Desk Response:At around 9 PM, I called the front desk to report the issue. The staff responded dismissively, only stating they would "send someone to check."After waiting 20 minutes with no action, I had to personally visit the front desk to escalate the matter. Inefficient Resolution:The maintenance worker arrived but confirmed the shower could not be repaired, necessitating a room change. Despite my exhaustion after a long-haul flight, I was instructed to pack all my belongings and return to the front desk to complete the room-swap paperwork—this at nearly 11 PM. Frustrated, I demanded that the new room key be delivered to me, as I was in no state to shuttle back and forth.