希爾頓歡朋套房飯店-麥迪遜維爾(Hampton Inn & Suites Madisonville)

Check-in was quick and room was clean and well-maintained.

The hotel is looking a bit tired. The room was musty and had a few minor flaws - burnt out light bulbs, not well lit, carpet looking a bit old, sheets slipping off of mattress. Breakfast was just fair too. The staff, however, was very helpful and friendly so high marks on that. Pretty expensive for what you get.

The outside of the property is beautiful. The lobby is nice as well as the breakfast area. However, the room, especially the bathroom, is on serious need of restoration. The beds were comfortable, with a microwave, coffee maker, and small fridge. There were no pictures on the walls as I recall, very stark. Then I found the roaches on the bathroom walls. The morning breakfast was adequate for my needs with a pre-made omelette, fresh fruit, juice and muffins. The hotel staff was friendly at checkin and helpful when I showed pictures of roaches. Trip was for a society meeting about 50 of us at this property and others at the Holiday Inn property that shared a drive/parking lot. This property appears newer with upgrades for the same price.

The pictures bellow shows you what you get for $182 before tax. Hilton should be ashamed of themselves! This hotel is not the only one that is going downhills lately. Besides the shabby and trashed rooms the breakfast is as bad - there was only one person working with many guests. The juice machine was out of order, no water, some liquid resembling oj was in two pitchers, emptied in 5 min and not filled up. No one at receptions smiles, kids running amok after 10:30 pm, it was a horrible experience. We’ve been visiting Madisonville, KY and staying in this hotel quite a few times because family lives in the area. It was nice, new and clean but it got ruined fast. I guess the management doesn’t care about maintenance.

The beds were great along with the assor**ent of pillows. Shower had great pressure and the frig was cold. Best of all was Susie in the breakfast area. She went way out of her way to make sure we had enough of everything, even refilling coffee cups and asking if we wanted a box to go. We've never experienced that kind of service along with breakfast. Check out was a breeze too.

We always stay at the Hampton Inn in Madisonville when we are in Hopkins Co. This past weekend was extra special as family and friends made this our headquarters for the Earlington Alumni Reunion Weekend. The staff of the hotel were wonderful!

Great location, and clean. The room rug was a bit worn and spotted with stains and the fr refrigerator was very loud at times otherwise it was a great stay.

We were not impressed! The bathroom walls and shower ceiling was peeling. The free breakfast was cold and there were minimal choices available. The 2nd day we skipped the free breakfast. In addition, our room wasn't cleaned/vacuumed, nor beds made. Oddly, the maid asked us if we were checking out...we were staying 2 nights. However, when we returned, neither of our keys worked. The hotel did respond to my email/review and gave me extra points for a poor excuse of a hotel. She told me that they were renovating, which is fine...just don't use those rooms then. For $434 for 2 nights, I think we would have fared better at a Motel 6. Susan S.

We had a lovely stay at this property. Comfortable room & beds, good pillows, good lighting, mostly clean room -- and an extraordinary breakfast experience. "Susie," who oversaw the breakfast room Sunday morning, could not have been more sweet and welcoming -- she even stopped by the table periodically to clean off used plates, etc, and ask if she could bring us anything! (We were a group of 4, then 6, then 8 adults in town for a 50th high school class reunion.) I have never experienced such a kind, sweet, helpful breakfast service at a self-serve establishment! One sad glitch -- when we checked into the room, we found "poop speckles" all over the inside of the toilet bowl. We let the front desk know about it when we came back from dinner in town, and it was cleaned after we took our showers the following morning. But we spent the night with stranger's poop clinging to the inside of the toilet. But I must say, the front desk apologized when I called their attention to it, and they did clean it the morning of our 2nd day there.