The Cheshire Cheese Inn

I’ve never written a bad review for anywhere before but I feel strongly that this establishment is one to avoid. We visited the Cheshire Cheese Inn after walking up Mam Tor this afternoon. We sat outside for a short while for a drink whilst we waited for our indoor table booking - we enjoyed a drink in the beer garden. Unfortunately, our meal was below standard to say the least. 3 of the meals arrived and then we waited another 10 minutes for the 4th meal to arrive - not a great start but we could see staff were busy so we could understand. 2 of our party ordered the pork roast dinner and although the meat was ok, the veg was frozen from a packet, as were the roast potatoes. We also had cauliflower cheese but it had literally no cheese on it - not fantastic when the name of the pub literally references cheese! Another member of the group had the steak and ale pie which was incredibly dry as it had no gravy at all within it. The worst meal of the 4 was the burger which had not been flipped and was therefore charcoaled on one side and pink on the other. It was also literally just a cheap white bread bun and a slab of meat inside; no butter, lettuce, tomato, relish or anything. You could have mistaken it for a burger bought at a football match. £16 for this was astonishingly overpriced. The chips were also very undercooked. The table next to us had been waiting 40 minutes for their pudding and had asked for their bill as they were fed up of waiting - another unhappy customer. And the table behind us had asked to speak to the manager (who was really horrendously rude to them) as they had ordered a child’s roast and an adults roast and the adults portion had no more than the child’s but was double the price. The attitude and bitterness of the landlady towards this family was extremely uncomfortable for everybody in the room to witness. She also stated that “today had been hell for them” which isn’t a great message to be sending out to paying customers. One waitress looked like she was crying and we were sat next to the kitchen so could hear the landlady/manager shouting at the young staff when they came into the kitchen to tell her some tables needed her/had a complaint. Again really uncomfortable to witness young members of staff being put under pressure like that. Nobody came to check back on us to see how our food was/had been so we didn’t have the opportunity to raise this with staff whilst we were eating. Once we had finished we waited for a member of staff to clear plates and ask how the food had been and raise that we had some concerns but nobody came so we went to the bar, paid and left. All in all, not a great experience. Maybe the management should consider streamlining the menu so they can focus on quality food or maybe serving only drinks outside so that they aren’t stretched as thin.

Absolutely fabulous stay, we went for one night on a Thursday - stayed in room 5, a lovely double, lovely night's sleep and a fab breakfast, enjoyed so much we asked if we could stay another night, yes we could and was moved to room 4. Another double room with a skylight as a window, so woke up early due to the light coming in, in the morning! Lol my fault, I had put my bag on top of the remote control which closed the blind! But again another good day and night so asked if they had a room for the Saturday night- hello room 7. This room is entered at the side of the pub and was the best out of the three rooms! I think there are 5 or 6 rooms we have not been in yet, so will definitely be back. Breakfast is great, evening meal we had one night was beautiful, the pie is recommended! Staff lovely and welcoming

Fantastic mini break stay. Perfect location, booking in easy. Lovely old pub and atmosphere. Room was very hot and the radiator wouldn't turn off, it was a consistent heat, really helpful staff and moved us into another room of our choice, bigger room and bed. Clean, could do with a bigger tv in rooms with apps, bed was comfortable. Tea making facilities was great, proper sized kettle. Would stay again.

Stayed at the pub Friday and Saturday 31st January and 1st February. The room was very clean & the bed was super comfortable. The heating made the room very difficult to get out of bed, it was that toasty! We had an issue with the TV / wi fi on the first day. I went down to the bar to get some advice and a very friendly chap (he used to work there) sorted it out for us! Great stuff. We ate in the pub on Saturday night. The food was excellent and value for money. The pub was in an ideal spot for us to explore the Peak District. The breakfast on both mornings set us up for the day and we didn't feel like we needed to eat lunch afterwards! Well done to Laura and her husband for being great hosts.

The pub is just 10 mins walk from the Losehill Hotel where my wife and I were staying. Walked down from the hotel as it was a dry afternoon. Nice to see the pub was fairly busy, but we got a table without any problem. I suspect groups of four people or more would be advised to book a table in advance. Very small bar area inside the pub, but it had everything we wanted. A few beers/ales on tap, a few non-alcoholic beers, and all the other things you would expect. Barman was very busy but got to us quite quickly. Pub is very old (16th century) so inside is quirky and has quite low ceilings and door ways. I am not a tall person but even I ducked at times. We didn't have food this visit, but the menu looked fine and the dishes we did see being delivered to other tables all looked very good.

Stayed for 1 night last week. I had one of their famous pies for dinner on the night of my stay washed down by some wonderful local ale. My room was spotless and had everything you could need. Breakfast was equally impressive. The owners and their staff were incredibly friendly and could not do enough for their customers. It will not be long before I go back. Lovely location as well for taking in the amazing walks up the tors. Thank You.