阿拉莫阿納LSI度假村(LSI Resorts at Ala Moana)

ベッドメイキングが無かった。説明の文章だけだと有無が分からない。Wifiの設定も無かった。 コンドミニアムとホテルの料金に大差がないので、改善の余地があると思う。

Ocean view was only if you stood on the balcony and looked between 2 tall buikdings. Room was not advertised as for handicapped and thus, no tub. Sink area tiny. Hotel refused to change the room because it was not under their control which also made housekeeping unavailable so we could not ask for extra towels or blankets. Bed was uncomfortable. We left 1 day early due to the most horrendous hotel stay we have ever experienced.

・マイクロウェーブが故障していたようだった。 ・私の名字のスペルが間違っていたためにチェックインにだいぶ時間がかかってしまった。 ・滞在最終日にキーカードが使えなくなり、ホテルスタッフに有効化をお願いしたが、結局別なカードを発行してもらった。

The room needs an update. It is on a floor that does not at all feel like Ala Moana, and the room solidified that it is NOT an Ala Moana Hotel stay. You can tell the cleaning service was rushed and not up to par with the hotel cleaning as this owner uses a contracted company to clean (I'm assuming). Streak marks on reflective surfaces were present, residue from cleaning materials or spilled liquid on the mini fridge door, crumbs on the carpet in front of the dresser, and an alarm clock that was not plugged in at all helped to make this experience feel bootleg.The microwave looks like it was made at least 10 years ago. The price of cleaning was included in the booking, so I expected a clean room and did not get one. Stains are present on the wall and you can see that the toilet was recently replaced, but no effort to adjust the flooring to make it less evident. Changes to the booking are also impossible, which is another reason why I would never book this room or with LSI again.

you did no disclose that housekeeping would not provide services. i wasted an hour trying to call you to get more towels. the handicapped room shower flooded the bathroom. when i finally made phone contact, the only remedy offered was to change hotels.

I was not happy with the fact I had to pay for service or anything I wanted with the room as an extra amenity. I could have booked directly with the property and stayed with the same hotel at the same rate and received all the amenities with no extra cost. I will not be booking with LSI Resorts again.

Hotel facilities and location was good, room was disappointing. Room was tired looking and in need of an update and some maintenance. No USB charging ports, no safe for valuables, no place for suitcase for short-stay (used the bench seat for the desk), no receptacle for recyclables. Ironing board left out in the room because it was broken and couldn’t be folded to put away. Floor lamp was standing crooked, upon further investigation I could see that the base was badly broken. Bed was clean and comfortable, and initially the room appeared to be clean but one of the ceramic coffee cups was dirty and the coffee pot needed to be rinsed out before I could use it. Also, I dropped some coins and some rolled under the bed. When I got down on the floor to recover the coins I could see garbage (plastic bottles, plastic wrap, and papers) under the bed. I have stayed in a room managed by the hotel in the past and had a quality experience. I will never book a privately managed room from this hotel again.

비추천합니다.우울해요

La propiedad está bien pero la habitación muy sucia y el parking huele feo