奧華·時尚精品飯店 - 中環的評論

住宿方回覆: Dear Guest,Thank you for your detailed review! We're delighted to hear that you enjoyed our location across from Tai Kwun and found our service excellent. We appreciate your feedback regarding the lobby size and the language barrier at the front desk; we’re working on improving these aspects.It’s great to know that you valued the privacy of our layout and enjoyed the soundproofing for a comfortable sleep. We're glad you found the room spacious, especially for Hong Kong standards.We hope to welcome you back for another enjoyable stay!Team Ovolo Central

住宿方回覆: Dear Guest,Thank you for your feedback! We’re delighted to hear that you were very satisfied with your stay.If you plan to visit us again, please let us know your preferences, and we’ll do our best to accommodate you.We look forward to welcoming you back!Team Ovolo Central

住宿方回覆: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you found our service excellent and attentive, and that you appreciated the cleanliness of our facility. It’s great to know that our location was convenient for your dining and sightseeing needs.We also appreciate your comments about the facilities. We are continuously working to enhance our offerings and your insights are valuable to us.We hope to welcome you back soon!Team Ovolo Central

住宿方回覆: Dear Guest,Thank you for taking the time to share your experience, and I sincerely apologize for the issues you encountered during your stay. Your feedback is invaluable to us.I’m truly sorry to hear about the sanitation problems and the inconvenience caused by the water supply interruption. This is certainly not the standard we strive for, and I understand how frustrating it must have been, especially without immediate communication from our team.I also appreciate your comments regarding the room design. We continuously evaluate our offerings, and your insights will help us improve.We are committed to providing a better experience in the future. I hope you might consider giving us another chance down the line.Team Ovolo Cental

住宿方回覆: Dear Guest,Thank you for sharing your experience with us! We’re pleased to hear that you found your room clean, well-equipped, and that the location met your needs.We sincerely apologize for the inconvenience caused by the broken elevator during your checkout. Please rest assured that we are addressing this issue to prevent it from happening in the future.We appreciate your feedback and hope to welcome you back for an even better experience.Team Ovolo Central