我致電了酒店前台告知有兩件衣服遺落在房間的衣櫥裏了，但是被告知：經過酒店保潔尋找表示沒有。我認為，如果酒店的保潔人員按照流程檢查了衣櫥和保險櫃，應該第一時間發現的。現在沒有的話，那麼我認為是你們的保潔人員把我的衣服拿走了，酒店有責任做出誠懇的道歉,但是並沒有。
I called the hotel front desk to inform them that two pieces of clothing had been left in the closet of the room, but was told that after the hotel housekeeping searched for them indicated that they were not there. I think that if the hotel's housekeeping staff had followed the process of checking the closet and safe, they should have noticed it first. Now if they didn't, then I think it was your housekeeping staff that took my clothes away and it is the hotel's responsibility to make a sincere apology, but NOT!
