會安D中央家庭旅館

I booked this hotel for my friend and her daughter because it is within walking distance from the Hoi An center. When they checked in they were informed that the room was not available they had to move to another hotel 1,5 km distant from the city center without warning about this change in advance. My friend accepted but the day after she was asked to move back to Central Hoi An Homestay even she did not want to change the hotel again because they just stayed in Hoi an for 2 nights, they don't want to stay in 2 different places, pack and unpack the baggages, but hotel staff said to her that she had to move because the room was not available for the day after. If they do not have the room available for 2 consecutive days, they can't sell it on booking and treat the customer by sending to their hotel where the room is available, especially they are from overseas at the check-in moment they had no choice to accept whatever they offer after a long journey, even they made an discount of 4 USD, but the concept is that they want to stay at the hotel that they have chosen and booked and they are not sastified. This behavior on booking is absolutely not acceptable, it is cheat

每次我們住在會安，我們都會去Susan's，因為我們在那裡受到了友好、家庭般的歡迎。位置非常完美：位於島上遠離人群的街道上，只需過橋即可到達舊城區。蘇珊知道如何為您提供外出或活動的正確地址。