住宿方回覆: Dear valued guest,Thank you for choosing Nature Resort Hoi An for your trip.It is such an honor to learn that you had an enjoyable stay with us.Your reviews are the most valuable source of information to improve our weaknesses and also a great motivation for the staff at Nature Resort Hoi An to keep bringing you the best experiences.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service. We hope to welcome you back again soon.Warm Regards,Nature Resort Hoi An Team.
Shanshuiyangguanga
豪華雙床房
入住於 2025 年 1 月
與好友旅遊
64 則評論
5.0/5
超棒
發布於 2025 年 2 月 13 日
很好,早餐也不錯
住宿方回覆: Dear valued guest,Thank you for choosing Nature Resort Hoi An for your trip.It is such an honor to learn that you had an enjoyable stay with us.Your reviews are the most valuable source of information to improve our weaknesses and also a great motivation for the staff at Nature Resort Hoi An to keep bringing you the best experiences.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service. We hope to welcome you back again soon.Warm Regards,Nature Resort Hoi An Team.
We booked this hotel in Hoi An for a quiet stay, and while the location was peaceful, the experience was frustrating. The internet was terrible—despite a strong signal, speeds were barely 2 Mbps, making it impossible to work.
Since I needed internet, the staff showed us other rooms, but they were much noisier. We made the mistake of switching rooms, and it was a disaster. For four nights, we barely slept—kids ran around, doors slammed constantly, and a water pump above our room turned on and off all night. We were exhausted and spent our days frustrated.
The only highlight was the breakfast—easily one of the best we had in Vietnam. The staff were also super friendly. The bed was comfortable, but the TV was outdated, and the noise made it impossible to rest. Good value for money, but if you need peace and quiet, this is not the place. We were just relieved to leave. They have a gym but it was i useable and super dirty
翻譯
住宿方回覆: Dear our valued guest,Thank you for choosing Nature Resort Hoi An for your trip.We are sorry to know that our hotel weren't able to fulfill your requirements and not succeeded in giving you a pleasant feeling.Truly, we apologize for any inconvenience when you're staying at our hotel. We will be try to change all of weaknesses and your feedback was our motivation that upgrades our service in the future. We're regret that your stay was not perfect as your thought.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again soon.Warm Regards,Nature Resort Hoi An Team.
I had a great stay and liked the fact it was a quiet location 1.5 k from Hoi An, which was too crowded and noisy. The resort was beautifully yet simply furnished, in a modern vietnamese style. The TV in the bedroom worked, which was great because there were times I just wanted to rest in bed
, having a back condition. Especially after being in
town which could be exhausting.
The breakfast was multi choices, beautifully laid out and at a lovely venue behind the resort.
Finally, the girls at reception were lovely, friendly and helpful. I remember Kim's name, but there were 2 other equally lovely and respectful girls helping at reception. The cleaners were thorough, and the room was made up daily and was clean and pleasant with coffee sachets and biscuits replaced daily. Just little things and details which made my stay more pleasant.
I would recommend this resort, which was budget friendly but also classy in an uderstated way.
I hope to return there in the future on my next visit to Vietnam.
翻譯
住宿方回覆: Dear valued guest,Thank you for choosing Nature Resort Hoi An for your trip.It is such an honor to learn that you had an enjoyable stay with us.Your reviews are the most valuable source of information to improve our weaknesses and also a great motivation for the staff at Nature Resort Hoi An to keep bringing you the best experiences.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service. We hope to welcome you back again soon.Warm Regards,Nature Resort Hoi An Team.
住宿方回覆: Dear valued guest,Thank you for choosing Nature Resort Hoi An for your trip.It is such an honor to learn that you had an enjoyable stay with us.Your reviews are the most valuable source of information to improve our weaknesses and also a great motivation for the staff at Nature Resort Hoi An to keep bringing you the best experiences.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service. We hope to welcome you back again soon.Warm Regards,Nature Resort Hoi An Team.
訪客用戶
標準雙人房
入住於 2025 年 2 月
其他
1 則評論
4.7/5
極佳
發布於 2025 年 4 月 2 日
Phòng đẹp không khí trong lành
Dịch vụ chăm sóc KH tốt
Nhân viên dễ thương nhiệt tình
翻譯
住宿方回覆: Gửi quý khách,Cảm ơn quý khách đã chọn Nature Resort Hoi An cho kỳ nghỉ của mình.Chúng tôi rất vui khi biết rằng quý khách đã có một khoảng thời gian tuyệt vời tại Nature Resort Hoi An.Những đánh giá của quý khách chính là nguồn thông tin quý giá để khắc phục những điểm yếu và cũng là động lực to lớn cho đội ngũ nhân viên tại Nature Resort Hoi An có thể duy trì và tiếp tục mang đến cho quý khách những trải nghiệm tốt nhất.Rất mong trong tương lai sẽ được đón tiếp quý khách và gia đình tại Nature Resort Hoi An.Xin cảm ơn quý khách.Nature Resort Hoi An Team.
Ying
豪華雙人房
入住於 2025 年 3 月
與好友旅遊
1 則評論
5.0/5
超棒
發布於 2025 年 4 月 18 日
We journeyed through Vietnam from South to North and stayed in many high-end hotels, but none can compare to the Nature Resort in Hoi An. As soon as our car pulled up, the staff warmly welcomed us, took care of our luggage, and efficiently handled our check-in. The service was outstanding, with polite and friendly staff members. I particularly remember Trang, Hang, and Chau for their exceptional hospitality. I highly recommend this hotel!
翻譯
住宿方回覆: Dear valued guest,Thank you for choosing Nature Resort Hoi An for your trip.It is such an honor to learn that you had an enjoyable stay with us.Your reviews are the most valuable source of information to improve our weaknesses and also a great motivation for the staff at Nature Resort Hoi An to keep bringing you the best experiences.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service. We hope to welcome you back again soon.Warm Regards,Nature Resort Hoi An Team.
MINISIRIBU
豪華雙人房
入住於 2025 年 2 月
獨自出遊
4 則評論
4.2/5
很好
發布於 2025 年 3 月 27 日
방은 사진에서 보여지는 것 보다는 작지만 깨끗하고 깔끔하다. 특히 욕실의 분위기는 엔틱한 느낌의 수전과 계수대가 인상적이다. 2만원대 숙박비에 나쁘지 않은 조식까지. 하이퀄리티 가성비를 자랑한다. 단점은 호이안 올드타운과는 약 2km 정도의 거리가 있어 물리적, 시간적 제약을 받는 점이다.
참고로 자전거 무료렌탈이 가능하며, 데스크에 요청하면 오토바이 렌탈서비스를 받을 수 있다.
이 호텔의 가장 큰 장점은 데스크 직원등의 서비스 정신이다. 가능한 최대치로 도와주려고 애를 써준다. 해결 방법을 알려주는 정도가 아니라 해결을 해주려 노력한다는 점이다. 휴대폰을 분실했는데 여기 직원들은 휴대폰 분실시 메뉴얼을 알려주는 정도가 아니라 같이 자전거를 타고 찾아나서주고 본인들의 네트워크를 발휘해서 주변 지인들의 도움까지 요청해준다. 마지막으로 경찰 접수에 필요한 서류작업까지 도움을 주었다. 지금까지 여러 나라의 호텔을 다녀보았지만 이런 직원들을 만나보지 못했다. 물론 휴대폰을 잃어버리는 한계치에 접한 적이 없어서 비교치가 왜곡될 수는 있겠지만, 여기 직원들은 정말 친구의 요청처럼 받아들여주었다. 정말로 인상적이었으며, 감동적이었다. 휴대폰 분실로 인해 엄청난 양의 추억 사진을 분실했지만 좋은 인연과 감동적인 추억을 새롭게 만든 것 같아서 다행이라 생각한다.
翻譯
住宿方回覆: Dear valued guest,Thank you for choosing Nature Resort Hoi An for your trip.It is such an honor to learn that you had an enjoyable stay with us.Your reviews are the most valuable source of information to improve our weaknesses and also a great motivation for the staff at Nature Resort Hoi An to keep bringing you the best experiences.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service. We hope to welcome you back again soon.Warm Regards,Nature Resort Hoi An Team.
Queertravels
標準雙人房
入住於 2025 年 2 月
夫妻/情侶出遊
8 則評論
3.7/5
發布於 2025 年 3 月 28 日
It’s a little but out of the way when going to the city, more on the outskirts and the neighbourhood where it was located is not ideal, feels a little too much in the sticks. Maybe better for families. The pool was a bit of a letdown as it is in a completely different resort that you have to go to if you want to use it. I also got a little annoyed as someone stole my umbrella in the hallway and the staff said they would message me but nobody did so I lost an umbrella that I had bought a couple of days before.
翻譯
住宿方回覆: Dear valued guest,Thanks for choosing Nature Resort for your stay.Your reviews are the most valuable source of information to improve our weaknesses and also a great motivation for the staff at Nature Resort Hoi An to keep bringing you the best experiences. We are sorry for the inconveniences that happened during your stay and we transferred your feedback to related department and we will make this won't happen in the future.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service. We hope to welcome you back again soon.Best regards.Nature Resort Hoi An Team.