I paid for a room with a view (at $404/night) expecting to see the Manhattan skyline, and instead was given a small room that looked directly into an apartment building. Not cool, Marriott. When I asked to switch they said they could change my room for an additional $80. Also not cool given that my bill for the weekend was $1k. And finally, they charge $9 for a half liter of bottled water in the room. Seriously. That just feels predatory! I’m staying in a Hampton Inn in upstate NY tonight, at a quarter of the price, and finding a cleaner, more modern experience.
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