After two nights in the Roseland Corp Hotel I just don’t know where to start describing this horrible experience as everything - the service, the rooms, the prices - was just so, so bad. So I just start at the beginning: We arrived on a Thursday. Arranging a pick-up from the airport was surprisingly complicated, it took several mails with the service manager for no reason but in the end there was a quite unfriendly driver waiting for us at the gate. They charged us 750.000 Dong which is way above the common taxi-rate (150.000 Dong). When we arrived at the hotel they charged my credit card for the room - twice. As the woman at the front desk didn’t understand English that well, it was quite complicated to convince her of her mistake and get the money back. The Roseland Corp hotel has an impressive entrance area. It’s nice, really. But unfortunately this doesn’t translate to the rooms. They are terrible, probably furnished in the 80s and not renewed since. They have whirlpool bathtubs made of plastic, lots of wood in the room, curtains that haven’t been washed for ages, and you can hear everything that is going on outside of your room. The first room we got smelled like cold cigarette smoke. I complained and they upgraded us to a bigger room (after we looked at a series of rooms, one of them still in use by a paying guest). But even the upgraded room was by far worse then everything we have seen in Vietnam. I wanted to cancel the whole reservation but they wouldn’t let us go. Instead they promised us the best room of the hotel the next day and we stayed. The first night was terrible. The bed had a very, very old and thus noisy spring mattress. The slightest movement made a noise. The walls and curtains had stains all over it. There’s no constant hot water, I had a cold shower in the morning. Shower and toilet happened to make weird unexpected noises. The best room in the hotel was basically the same as before but with a better view and a less noisy mattress. At this point I was ready to drink on that but unfortunately all the mini bar contained was two bottles of water. Breakfast was…well, let’s not talk about it. All of this would have been okay somehow if this hotel wasn’t so pricey. It’s like paying for a filet mignon and getting McDonalds Cheesburger. When we checked out the woman at the front desk (the same who messed up the payment) kindly asked us to sit and wait in the entrance area so she can check if everything is okay. We waited five, ten, fifteen minutes and nothing happened. When we asked her if everything was okay, she was surprised to see that we are still there. Yes, everything okay, she said. I can’t say the same. P.S.: Neil, the doorman, was the only exception to this experience. You are great, man! Please find a new employer.
坐落於黎望宗的北方飯店,會讓您在胡志明市擁有別樣的體驗,開展一段難忘的旅行。旅客們會發現西貢烹飪課、Apocalypse Now Bar和2 Lam Son Bar距離飯店都不遠。客房內的所有設施都是經過精心的考慮和安排,包括國際長途電話、雨傘和房內保險箱,滿足您入住需求的同時又能增添家的溫馨感。電熱水壺和咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。除此之外,配備有拖鞋、24小時熱水和浴缸的浴室是您消除一天疲勞的好地方。在空閒的時候,去大廳吧喝杯飲品放鬆一下是不錯的選擇。如果旅客想在自己的房間舒適的用餐,飯店可提供客房服務。飯店周邊的美食也等待著您的探索,HOME FINEST(東南亞菜)會供應一流的推薦美味Grilled beef on hot rock stone,Huynh Hoa Sandwich Shop(BÁNH MÌ HUỲNH HOA)(快餐簡餐)和Cyclo Resto(東南亞菜)也會讓您大吃一驚,定會對法棍三明治和香茅雞讚不絕口。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括桑拿浴室和室外泳池。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。24小時開放的櫃檯服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
訪訪客2023.01.18
Hotel in close to river, though area is very modern. A lot of the attractions seem to be around 1-1.5km away. Breakfast was good and had a good variety. It was disappointing that we could access the sky bar as it was all closed at 8pm, though it’s advertised as being open till 10pm. I Probably wouldn’t stay here again due to its location for me personally it’s a bit far out, but this is a personal decision and nothing against the hotel. Hotel was clean and staff were really great
下榻裝修於2022-09-30的西貢奧克伍德飯店及公寓,感受胡志明市的獨特魅力。包括Landmark 81 SkyView、Savon De Saigon和Saigon 2CV Tour都在短距離內,入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點,包括Saigon River Shop、Mien Dong Bus Station和Saigon Cafe Travel,旅客可以將行程安排的更加緊湊。飯店為您在客房內配備了雨傘、熨衣設備和房內保險箱,所有入住的顧客均可便捷的使用。服務人員會提前為您準備好電熱水壺和瓶裝水,以滿足您的飲水需求。浴室內提供拖鞋、24小時熱水和吹風機,讓您感受到賓至如歸的享受。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,附近HOME FINEST(東南亞菜)的Grilled beef on hot rock stone、Huynh Hoa Sandwich Shop(BÁNH MÌ HUỲNH HOA)(快餐簡餐)的法棍三明治和Cyclo Resto(東南亞菜)的香茅雞或許能勾起您的食慾。對於顧客來說,可以在健身室享受鍛鍊的樂趣。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
TTravelVen這家飯店是我永遠都會選擇的飯店,他們不僅提供舒適又乾淨的房間,而且所有的盥洗用品跟住宿風格地點都是超乎想像得好,而且他們無限制的提供餅乾零食還有各種飲料
This hotel is the hotel I will always choose. Not only do they provide comfortable and clean rooms, but all the toiletries, accommodation style and location are beyond imagination. They also provide unlimited cookies, snacks and various drinks.
訪訪客It was our revisit here for the Christmas Seafood Buffet Dinner since our last trip in 2019, before Covid19. The Grill restaurant, almost unchanged, is cosy and nice and the buffet price had up a little but in return, there's free flow of lobsters and softdrinks/juices (that were not included back in 2019). It's well maintained and clean too. The restaurant was almost full house and the spread was good, mostly seafood. Other than lobsters which you need to order from the staff (and how you would like them to be cooked), the other dishes like crayfish, crabs, prawns, beef, oysters etc were all self-service. The food were nice and fresh, and we enjoyed ourselves as much as our previous visit. Staff were efficient in clearing used plates and serving drinks and food (i.e. lobsters) and were polite. Highly recommended and it's a good value for money considering the spread and quality and cost about USD35.
訪訪客We stayed here 2N at the start & 2N at the end of our 12D tour. Each time the hotel bellhop was ready to assist us. Cannot say the same for the Reception staff. The 2nd time we were even given a room that we could not even lock and after waiting for some time and still not allocated a new room, we insisted that we be given one asap and they had no choice but to upgrade us. No tourist information was also given and when we asked for a map, they flipped through files and then said that there was none left. Surely, they could photocopy one from their file. We then asked directions to the river and all they told us was that it was too far to walk. We told them we had looked it up before we came to Vietnam and it was within walking distance. It is less than 2km away. The good points of the hotel is that it is very conveniently located opposite Ben Thanh Market and within walking distance to the river, Saigon Opera House and the Saigon Centre/Takashimaya where there were plenty of food choices. The buffet breakfast is also good enough with both Western (scrambled eggs/sausages/ham/salad/plain pastries) and Asian (congee/soup/rice with veg/fish/meat), a fruit juice/tea/coffee/fruits/yoghurt. Just be warned that the hotel's entry is via a flight of stairs. Hence, not suitable for those requiring wheelchair access or the very elderly.
訪訪客The hotel is really nice location and WiFi are on point service from most staff are excellent more than small young soul Edrine from breakfast, really that guy can make you to extend your stay the way he talks the way he replying to you is really I've never seen it anywhere 💝 breakfast is really delicious with professional staff and different options for food I recommend 5stars the resort.