Stayed for 3 nights, never got a hot shower once in the morning, reception suggested that we got up earlier and let the water run for 30 minutes, as if it were reasonable to waste water in this way, considering they put plastic flowers around to cut their carbon footprint,I suspect they need a rethink, ended up showering in a friend's room, not one of the options offered when we booked, breakfast on our first day took 45 minutes to arrive with the lowest quality ingredients ever. When I requested a coffee from the ground coffee machine, instead of the dreadful instant stuff on the counter I was told that that was not an option until 10.00 (45 min after breakfast service ended) however later in the day when we ordered coffee, it took over 30 minutes to arrive, as it took that long to heat up, As for the resaurant boasting traditional Welsh fare, the fare that arrived can have only come from ready meal provisions, one of us had the Welsh burgers consisting of two dense dry tasteless disc of unidentifiable meat, The staff cannot work miracles, only do their best with what they are given, and what they are given would appear very much cost related, overall the Impression given is of a struggling establishment, in need of an investment of finance, idea's, and a grasp of some level of service,
翻譯