巴倫尼海灘俱樂部萬豪飯店

Great venue. Lots of local activities. Early May is a great time to visit HH. The resort has beach access and a spa. There is a restaurant on the property. The units are specious with two bedrooms, a full kitchen, and an outdoor deck with a view.

The grounds and beach are very nice but I had a terrible experience here. The air in some of the buildings is VERY moldy. I became allergic to mold after staying in a moldy condo several years ago. I made it clear before arriving that I am allergic to mold. Upon check-in, I reminded them of this but the room they assigned had a VERY strong mold smell- it was coming from the vents, which means it is in the HVAC for that entire building. My husband, who is not sensitive, smelled it too. Without touching anything in the room, we went back to the front desk to request another room. The front desk manager, Alan, gave me a very hard time, saying that they had no mold, no one else has complained, and he had given us the best room available. I asked if I could see another room before switching and he refused. I was happy to accompany a manager or housekeeping- he refused. He said I could book a different room without smelling it. Since he said there was no mold, and I clearly know there was, I didn’t want to get myself into a worse situation, so we kept the same room. He treated me like I was stupid and unreasonable. I tried to air out the room, but it was so humid and hot it was necessary to keep the AC on and windows shut. At 4 am, I woke up having enough difficulty breathing that I slept the remainder of the night outside on the cement floor of the balcony. The next morning, Alan said they could possibly switch my room after an 11am meeting. So we had to wait around, and in the meantime I visited a nearby hotel, where they gladly let me smell the room I would book, and it was not moldy. After telling Alan this, he had the housekeeping manager meet me at my room- which I was staying out of at this point- and she let me smell the air in the unit next door (also moldy, as I would expect, being in the same building.) She then took me to another building and that room was much better and tolerable mold-wise. She was helpful and respectful, but I spent a miserable night, compromised my health, wasted a half-day of my vacation, and endured being marginalized before we got to that point.

They told us room would be ready 5 times and it was not and because of this we missed our sons marine graduation their were blood all in the sheets and the rooms were disgusting I had to clean the toilet myself and I had to clean my sons room both who just graduated. The people at the front desk made me uncomfortable as the man who checked us in continually hit on me so much that my wife had to tell me to walk away which I did. No one offered to take our bags or who us to our rooms the hotel was dead as in no signs of life at all I don’t think they are marine friendly because when I called to complain about this they put me on hold for two days before someone answered and told me that their is nothing they can do about it and also proceeded with the same we are sorry crap that they go to college for she was rude also if I were you do not stay here no matter what a super 8 was way nicer than this place and the people are nicer too. The only good thing was a women named Irish she was amazing and the only one that cared and congratulated my boys and took care of my wife while she had gotten sick from the 17 hour drive this place is horrible the ppl are horrible and if you complain they do not care so don’t expect even a simple apology they ruined our vacation with their lies and my sons would never go back because of how they were treated. Do not take your family here spend your money somewhere else my motto is anything is better then the Marriott they do not care about marines plane and simply and they are rude with filthy rooms.