溫多弗阿姆斯飯店

The place is clean with good reception.

我因為臨時需要預訂房間，所以去了這家旅館。飯店外觀看起來還不錯，但一進門我就意識到這是多麼大的錯誤。經理或房東對我的伴侶極為粗魯。他對我們破口大罵，還試圖稱讚我們，說我們很幸運，飯店的房間不到100英鎊。接待員告訴我們中午12點就可以入住。他說這不是真的，然後打電話給接待員，當著我們的面罵他。更糟的是，飯店的房間又小又髒，簡直糟透了。那個房間甚至不值20英鎊。我還不如睡在車上。在裡面待了大約20分鐘後，我們聽到了咒罵、尖叫和巨大的撞擊聲。經理隨後告訴我們，這是議會安排的人。第二天，我的伴侶告訴他應該事先聯絡客人，但他告訴我伴侶這是謊話，他根本不知道議會安排的任何人。他還對我大吼叫，說我預訂第二晚的時候付的錢比他預想的少，我告訴他我照要求付了。這整個過程簡直是一場災難。我感覺自己受到了極大的不尊重，再也不會住在那個糟糕的地方了。經理說話的方式真的讓我很噁心。

合夥人因公入住。已依要求將登記資料輸入停車確認單。之後又入住了一次，卻被告知停車確認機已停止服務。我們現在收到了兩張停車罰單，儘管我們提供了入住證明，卻仍被威脅要開CCJ罰單。飯店裡根本沒人能提供幫助。無論如何都別住這家飯店。即使沒有停車罰單，這家旅館也髒亂不堪，客戶服務也很糟糕。它更像是一個臨時住所。

Reflects the low cost, but basics are missed Room 19 - unnecessary large fridge and microwave took up a large percentage of the floor space, meaning desk was pushed into a corner and completely inaccessible and unusable. Tea/ coffee facilities + kettle not near a plug, so had to take to other side of room. Clothes rail blocked by desk. Window mouldy. Bathroom was reasonable, very clean, no surface space for washkit however, and nowhere in shower to hold gels/ cremes.

Staff member very polite & friendly quiet & very clean

Ok

Room was spotless.... Staff exceptional...! Only bad point being injury to my thumb i received from exit door on ground floor & lightning fast door closer..... OUCH...!!! Did inform staff as was concerned had it been a child's finger the outcome might not've been as lucky.... but wasn't exactly met with sympathy or concerns.

The room was adequate, the staff were friendly. The corridor smelled strongly of cigarette smoke and the doors banging at all hours wasn’t great but for the price, it did my needs.