Homewood Suites by Hilton Cambridge-Waterloo, Ontario

Bel hôtel très propre

Unfortunately the pool and the elevators were not functioning during our stay.

Especially spacious rooms, clean, and well appointed. The staff, Madyson, checked on us daily to make sure our stay was great. I'd recommend this place to anyone, and plan to here again on my next visit.

Booked this property to get the kids out and take them to use the pool. Upon arrival, the pool was out of service which means i wasted my money and travelled 200km for nothing. I would have booked something else had they properly advertised.

Property was well maintained. The room we were given was much smaller than was advertised and was on the main/ground floor so the road noise was relatively loud.

Really nice property. Me and my family had a great time there including the breakfast. Overall the a**osphere was amazing.

Nice staff, but we were disappointed in the cleanliness of our room. We had to wait after the 3pm check in for our room to be cleaned (which got sorted nicely with staff) but then when we went up to the room, we found really smelly food in the microwave... Then a 6:30am fire alarm went off so we had to get out of the building (not hotels fault. Pretty sure a kid tripped the fire alarm as there were a lot of kids screaming and yelling and throwing balls in the halls when we arrived, so it wasnt a very peaceful excursion...) We stayed for two days and no-one came to refill things in our room or take linens or towels When we went to the breakfast, we had to track down someone for more plates as there wasnt any when we got there, and when they did bring plates out, they brought four which got snatched up quick and then other people had to wait and ask for plates.... and no coffee which someone also had to ask for. Not going to be recommending this one unfortunately....

AC shut on and off lot.... pillows sucks.... No manner as u sign in... No manners signing out...