美國伊斯騰德斯戴飯店 - 華盛頓 - 赫恩登 - 杜勒斯(Extended Stay America Suites - Washington, DC - Herndon - Dulles)

Good location for my needs. Room was comfortable. Staff was mostly friendly.

Very very good everything, thanks so much

bad communication! I sent them a message informing them that my flight would be delayed and I would do the check-in at dawn. When I arrived they told me that since I didn't do the check-up, they gave my room to someone else and they assigned me another one and that room was dirty, the bed was not made up, I guess that's because of the Previous guest had not cleaned it. They gave me another one and it was almost 3 in the morning at 7 am. They come knocking on the door, they wake me up as soon as I had slept. At 7:30 they arrive again trying to open the door with a lucky key that had been locked and they couldn't get in. We left the place without being able to rest

First I was greeted by gentleman, with a “what do you want attitude”. Then given a room that smelled like death warmed over. So, thankfully they gave me another room. All good …. Except the rooms with “kitchens” don’t have plates, bowls, cups, spoons, knives, or forks. Nothing.

Like that spacious and like location. And Tony at the counter was very pleasant. What i dont like are the roaches were everywhere at the kitchen counter, bathroom and rug. Also there was not silver wears

I had a gig Saturday night in a different city, so I got in late at night and needed to get some sleep before the gig the next morning. When I got in there was no one at the front desk. There was a sign at the desk that said the front desk clerk was away and to use the house phone to dial 0000 for help. Well the house phone was not working, no dial tone, no ringing, nothing. So I stood around for 10 minutes waiting. About 5 minutes in I dialed the main hotel number from my cell and just let it ring and ring while I waited. Eventually I had to start yelling and opening all the "employee" and "maintenance" doors trying to find someone. Eventually a young man came to the desk, who had clearly just been sleeping. I finally got my room. The guy at the front desk could have taken a lesson from the roach in the bathroom who managed to greet me right away. There was hair in the shower. And the ring around the shower knob that tells you hot/cold was reversed. I managed to get a little sleep at night, until I was awoken to sound of some lady yelling in the next room in the morning. I got out of there as soon as I could and I will not be back. I'd rather sleep in my car.

Room was clean, bed was comfy. No hot water in bathroom basin. Older building which they are maintaining probably as well as they can (door jams are crooked, lots of caulk around fixtures). Easy to find location near lots of restaurants and shopping, which was good because “Breakfast included” was a barely stocked coffee counter with stale muffins, instant oatmeal, and soft granola bars.

Nunca me dieron la habitación cuando la necesiten solo quiero mi reembolso del dinero !!