北杜勒斯希爾頓花園飯店

The hotel does not provide electric kettle to boil water & was not supplying bottled water to the guests as well. You had to pay for basic drinking water USD2.00 per 600mm bottle. Getting drinking water is a big problem from the hotel. The restaurant there is basis … there wasn’t much food available. The only bright point is that airport shuttle service was provided.

이 호텔은 보증금이 없는 호텔로 기재되어있다. 또한 픽업서비스를 제공하는 호텔 로도 기재되어있다. 허나 막상 워싱턴 공항에서 픽업서비스를 이용하려 전활하면 연결되지않는다. 현지시각 오후한시정도였다. 택시타고 이동. 프론트엔 흑인이 한명 앉아있음. 이 빼싹마른 흑인이 위험하다. 방카드값이라며 나한테 50달러를 카드로 결제하게함. 추가로 너 정말 하루만 머물거니? 확인당함. 아무리 생각해도 이건 아니지 싶어 트립닷컴에 50달러를 얘기하자 보증금이라답변받음. 돌려준다길래 걍 네 했지만 나의 마음속엔 오만가지 욕설이… 야 보증금을 카드로 결제하게하는 호텔이어딨니? 차라리 그럼 호텔 측은 안받고 만다. 일일이 카드 환불해주는게 귀찮아서라도. 그리고 사이트엔 내가 당시 예약시 보증금 없다해서 예약했거등요? 결국 호텔에서 항공갈때도 택시로 이동. 여러분 아시아 사람이 미국가서 영어가 안돼 바가지 쓰는경우는 많다. 하지만 자국민 한테 보증금이었다는 안내를 받는건 어떤기분이 들까? 트립닷컴이란곳을 한번 다시 생각하게되는 계기가 됐다. 호텔? 가지마세요. 영어잘하구, 돈 많으심 가삼요.

Noisy crowd and unprofessional front desk person Had an obnoxious group of folks outside my room one night who made lots of noise. called the front desk several times. apparently this was some sort of a sports team. next day I went to the front desk to ask them to make sure this won't happen that night and I met Denise; a very rude and unprofessional individual who accused me of "yelling" at her. she said they can't "guarantee" that there will be peace in the hallways that night. The manner in which she dealt with this complaint was puzzling to me. Very inappropriate! I stay at this hotel everytime I go to VA, but maybe its time to move on.

We had to leave our house due to a power outage from an ice storm. Evelyn was so unbelievably accommodating from the first phone call. We were allowed to check in early which was such a life saver after sleeping in a house without power the night before. She made a terrible experience not so terrible with her excellent support and accommodations.

I stayed for two nights and everything was perfect! The airport shuttle is super convenient and the driver was friendly. The room was spotless, the bed was comfortable, and the indoor pool is a great amenity.

もう一息清潔だともっと払っても良いかな。あと朝食は簡素すぎて隣のスタバの方が良い。