羅切斯特理工學院旅館和會議中心

Some of the Staff coulb be more friendly and professional. It took to long to provide rooms. When we arrived the cleaning staff was almost blocking the hallway , making it very hard to moved thru with luggage. Also, the air conditioner should be fully control by guests, it looks like it only worked in auto mode. When we arrived at the end of the day..the room was warm. In our large group..some rooms were dirty, including smelly carpets and dirty linens and some mini refrigerators had feezers some didn't and some of the furniture were wear off.In our opinion ...for what they charge, rooms need to be remodel. Also Some other guest were permited to smoke right at the entrance, which it was very inconvenient for the ones that don't smoke or suffer from alergies. For our 3 nights staying, the location of the hotel for our group was perfect..since it was only 5 minutes away from our destination. A complementary breakfast wolub be awesome too! Is a nice hotel that only needs TLC.

The facility and property are acceptable and convenient. We were disappointed that the hotel staff was not helpful in recovering my sons favorite stuffed animal that was definitely left behind in the room we stayed in. Make sure you double check your room before you check out because if you leave something behind it’s probably gone.

Restaurant food was a combo of bar food and school lunch. Elevator was not working all week. Smell of **** all over - I hope they charge people for smoking in the rooms. Our room had a leaky faucet that was very frustrating at night and also the A/C would not go under 70 degrees.

Disappointed by this stay. Had several problems, no remote in room waited for an hour and then had to go to the desk and wait, keys stopped working and had to walk around the building and wait to get them fixed. Asked for extra pillows 3 times. Never got them. Pool was closed during a heat wave all day (opened @3pm) despite their being 2 pools! So disappointed by this experience.

The front desk staff wasn't knowledgeable about restaurant availability or local restaurants. We tried the "restaurant " and it was basically a cafeteria. Yhe staff took 30 minutes to get a beer. Everyone was very nice, just untrained. The am front desk person was not great.

Pillows were very uncomfortable…couldn’t sleep well …..all the bedding had an odd smell which made the rooms feel a bit gross….decor is. Very dated… Front desk staff was friendly, lots of options for relaxing….wasnt the worst experience but definitely would not recommend