費弗舍姆阿姆斯飯店及韋伯納水療中心

This was the first hotel I've stayed in for many years and not had at least a king sized bed. Perhaps my own fault for not reading the description. We found the majority of staff rude and a little patronising. My husband's speach isn't fantastic following a stroke, it appeared staff spoke with derogatory tones. The courtyard facilities, swimming pool and jacuzzi were ok if you liked to be surrounded by rats and the towel box was empty. Dinner was very average and in my opinion overprice. Breakfast was limited. Replace muffins with brown toast on the egg royale. Wouldn't recommend or return. The room was stuffy and I got bitten multiple times during the night.

This was the worst nights sleep my husband and I have ever had in a hotel. We stayed in a classic room in the old part of the building - the rooms are quite dated and need better soundproofing - we could virtually hear the conversation of the people staying in the room above and the ceiling creaked with every step they took. They weren't being loud either! Annoying banging/rattling noise started about 2am which was about every minute so we didn't sleep after that from 5am. We couldn't phone Reception as per the info we had been given (there was no phone in the room) so waited until 6am to go and see someone on Reception to report it so we weren't disturbing those in rooms nearby. No explanation was given and when we checked out the lady on reception didn't even know there was an issue and seemed unaware we'd had a noise problem with the room. This hotel wasn't cheap so we expected more and left (early!) feeling v disappointed and half asleep. Positives - location is great, bar area clean and cosy, spa is great and the breakfast was fantastic. The spa and breakfast staff were also great as was the porter who came to the room. We felt let down that a hotel of this calibre has such poor quality rooms and maintenance issues and aside from the lovely breakfast and brief spa visit we essentially paid a lot of money for a sleepless night.