赫拉比廳飯店 - 貝斯特韋斯特品質精選系列

Bar staff could make more of an helpful but good venue for business and weddings.

Good service and great location

Lovely building and room was large for a standard twin. Staff were very helpful and friendly. Dinner in restaurant was delicious - a high standard . Swimming pool was large. Would definitely return.

Room not cleaned properly. Upon entering my room, someone had previosly been smoking in it; worse, the toilet had faeces in it. I returned to Reception, who were polite and efficient, but at no time was I offered an apology, not only for the inconvenience, but also having to wait for the duty manager to return to the desk so that a replacement room could be authorised. I showed a photo of the offending toilet - why is the Reception desk not empowered to make such a simple and clear cut decision?

Not great for price Room was basic for price of room only... was at wedding so no use of pool etc. Shower splurted water every direction and pillows/bed hard Towels were lush and could do with shower cap especially given shower head.

We booked the hotel for the swimming pool and sauna We were told on arrival that it was being maintained No other compromise was offered It would have been easier to take off that facility whilst it was not available We would not have wasted our time going there