This place is a dump. Due to a mix up with dates I was forced to book another nights stay. The staff wouldn't honour an online rate I could find elsewhere. The girl just shrugged and said 'no we don't do that'. I could hear the manager accusing me of trying to benefit from the situation which was highly disrespectful.
The pools are marked as heated but were like ice so nobody could swim.
Final straw was that our cards locked us out of the room and forced us to walk all the way to reception to get new cards, were the staff member was also obnoxious and not apologetic about the card issue. By this stage we had had enough. We packed our things and left without staying the final night.
My tip, stay elsewhere. This place is no better than a glorified motel.
Hotel is clean, easy to access, plenty of parking. It is a little outdated but facilities are good and would be nice in summer.
Downside most of the attached facilities are closed on Sunday.
Reception staff could have been more welcoming, not overly friendly.
翻譯
FLAI
2025 年 3 月 17 日
I would love to give 5 however our room is a bit odd. The aircon is a split system & it was installed very low and blowing from side of the bedhead. It was blowing directly to our face and I couldn’t sleep well. Other than that, it’s a good location, lots of good food options in the Wests club and in surrounding areas. Value for mine if you’re staying with kids
翻譯
Weiyi
2025 年 1 月 4 日
that was our second time to stay in here,we had so much fun time here.