蒙塔奇希爾茲堡

Pros—Loved our stay. Beautiful property, setting and accommodations. Excellent food, in fact far better than some of the renown restaurants nearby. Friendly staff. Cons—just a few. Pool area has some three sided cabanas at an additional charge of $450! Seems really night after spending $1500-2000 a night. Our room was beautiful with great views but easily viewed by other guests walking by, shades that could roll up vs down would ensure privacy and views. Golf carts bring you to your rooms; however only the male staff operates them and since many guests tip , the women on staff don’t get that opportunity to earn some extra cash.

The room is beautiful, but the service is lacking. We typically stay at 5 star resorts, and expect a level of service that was missing at the Montage Healdsburg. Perhaps their attention was diverted due to them hosting a large wedding. This is a venue that hosts a lot of weddings so if you go when they do not have a wedding, your experience may be different from ours. It took over an hour for us to receive our bags after check in, the housekeeping team left dirty laundry bags outside of our door after servicing our room until I called to have it picked up, and room service forgot key components of some of the dishes we ordered. At these prices, this is unacceptable.

Montage Healdsburg was amazing! Came here for a girls trip and it was such a beautiful property. The room was clean and spacious along with amazing housekeeping and nightly turn-down service. Spa was great as well. Lisa as my masseuse and she was so thorough and welcoming with my spa services. Hazel Hill was delicious. The town was quaint and had amazing shopping from locally owned boutiques. Plus, Montage will take you to the Plaza and pick you up. Our flight was delayed and the concierge handled our transportation services and were able to extend our checkout, which was beyond convenient and helpful. A few shoutouts….thank you so much to these people that made things extra special… Nicte Archie Travis Jake Hailey Matthew (Hazel Hill) Andrea Chantel Also, literally everyone we came into contact with, was helpful, kind, engaging, and overall so accommodating. Montage Healdsburg you have a great property and team. Thank you!!

This property has come a long way with who it hires and how that affects your experience but there are still some bad apples that if you can avoid your stay will be much more pleasant

You get what you pay for.

Beautiful rooms and common areas. Staff was friendly and helpful. Food was delicious.