封閉機場住宿

So noisy during mid night can't sleep properly and Room was very tiny and not attached washroom

La estadía no fue l que esperaba se pagó por un servicio de cocina que no se pudo, ni había cómo prender la cocina la tetera estaba sucia con corrosión el microondas no servía y cuando se conectó hizo circuito

After receiving the notification that the accomidation was booked i was dropped off in a dark and unwelcoming area. I knocked on the door rang the bell and knocked on womdows for 15 minutes before thinking of reporting this as a scam abd rebooking into another motel. Eventually a voice comes (i guess the management)over the intercom askimg me to log on. I had to use their wifi and pray my low battery on my phone held out and didn't die. I had to put photos of ID and bank account details into a wattsapp message?! I ended up getting a code for door. Had to see in the dark with no lights. Then i had to find my key? I asked the neighbours who were no help and luckily another person at the place showed me where to get the key and where the code was. Absolute joke. Wont be back.

My partner and I booked a room here as we had an early flight the next morning. I was in contact with the host several times during the day as we are under 25 ( which they gave us an exemption) and requested a late check in. I called them 1 hour before the office closed to make sure it was still ok to check in late…they said it was and they would send the instructions on how to get our key from the safe box outside the building. I never received an email or message via *********** ( as that is who I booked through). We tried several PIN numbers for the box of keys multiple times but none opened. We were there for 3 hours reading through everything they sent me, but nothing about how to access the key ever came through. We tried calling, emailing, messaging but received no answer. We were left with no choice but to head to the airport and sleep there. They refused to give us a refund the next day.