Haydock Park Racecourse附近住宿

After an exceptional stay at the Wigan Holiday Inn Express on September 20th, 2024, I didn’t expect such a stark contrast in service at another location within the same hotel group the very next day (September 21st, 2024). This time, we experienced a completely different attitude at the front desk—rudeness and dismissiveness. Despite multiple requests for assistance, such as having my room closer to my friend’s, an hour late check-out (which my friend was granted), and fixing the issue with my room’s air conditioning (my friend’s room was fine), we were met with vague, unhelpful explanations that treating a fool. It felt like dealing with political officials dodging direct answers. For the first time ever, I left a hotel feeling genuinely angry. They might be better suited for a career in politics.

客户推薦的酒店，之前有住過，覺得還可以，這次過去就又訂了，房間挺大的，比在倫敦的酒店大兩倍，早餐選擇不多，總體還行吧

還不錯,入住房間乾淨整潔,工作人員很友好

幾點好的：房間乾淨，床很舒服，自費加的早餐很好，靠近火車站位置方便 很多點不好的： 1. 非常吵！每天晚上都能沉浸式聽到樓下的人喝酒聊天拍桌子到晚上十二點！！靠近街道這邊也是車來車往很吵，酒店沒有客人為什麼不能給我們高一點安靜一點的房間，晚上帶了耳塞還是一直被吵醒 2. 員工基本沒有見到，每次路過前台的時候員工都不在。入住的時候也沒跟我們説早餐在哪是幾點。 3. 第一晚直接跟酒店訂的，第二晚攜程，入住的時候小哥説兩晚房型不一樣，但是他們第二天沒有別的客人入住應該可以給我們就留在第一晚的房間裏。結果第二天我們去確認的時候他們一開始也説應該可以繼續住今天的房間結果讓我們等了十幾分鍾後説要付20英鎊才能繼續住之前的房間 4. 酒店沒有浴缸，價格是四五星酒店的，性價比比較低 總之感覺酒店更在乎經營他們的餐廳和酒吧，對客房採取放棄政策

The hotel is quite dated and our room had damaged curtains and rail. The rooms had yale keys (not access card) and there were no usb chargers which you expect these days. However, the hotel was very clean and quiet. The bed was really comfy and a good powerful shower. Overall a great stay for the price.