凱奈那魯度假飯店

Unit 113 This review got two stars because you can't not give two stars in Maui, the natural beauty and the beach gets a minimum of two stars automatically in my opinion. However, our stay in this unit does not deserve more than that. When we got to the location on Friday night. We discovered that one of the two rolled up beds was broken, my sister emailed the person immediately and was told that it would take two weeks to replace it. There was no offer of providing a substitute or any other options, so now we were down a bed, and my nephew had to sleep on the floor. We discovered the following day that the Internet and the cable did not seem to be working, I emailed the owners again about the bed, and my disappointment with not getting a replacement when the unit advertised as sleeping eight and now we were completely down a bed, I also added the complaint about the Internet and the cable at this time. I never received a response back until the day we left... five days later. It turned out the Internet and the cable did work, the problem is that half of the outlets in the unit don't work, so it was an issue with the power not working and not the Internet. We were highly disappointed at the lack of response and follow through from the owners of this unit, we emailed about the bed immediately and the cable and Internet the following day, and did not receive a response for a week . The unit is old and outdated, there were wrappers from the previous guests on the floor and the cables and wires for the electronics were clumped together in a knot in a basket under the tv. The air conditioner is loud and often times left puddles in front of the door where it was located.