夏灣拿鄰近帕塔加斯雪茄煙製作工廠的飯店

Having booked our anniversary experience and chosen Cuba as our choice of destination from our bucket list, we were SO thrilled to have picked MYSTIQUE REGIS Boutique Hotel by Royalton as our preferred choice of stay. This beautiful newly refurbished boutique hotel in the heart of Old Havana was perfectly located with access to all key tourist and local sights, vintage car experiences, eateries and of course a comfortable and super clean rooms to come back to after a long day of sightseeing! Beautiful rooftop for sunrise brekkie to provide you with awesome City views! This is a must for daily starts.. Now most importantly the Welcoming staff were the epitome of Cuban hospitality. Always there to help and guide no matter how small or big the problem like booking taxis, site seeing, restaurant recommendations and moreover endlessly trying to help us communicate with the lost and found airport people who lost our luggage sadly! But that’s another story! Big shout out and THANK YOU to the Mystique Team Kim, Arianna, the marketing butler team and all the lovely reception ladies and bell gentlemen! MUCHO GRACIAS for making our stay a welcoming, relaxing and warm 1st time vacation in your fascinating, fun and fabulous Havannah City! Keep Well! Best Wishes Segun & Lucy THOMPSON

2023年4月在古巴度假。在這家酒店訂了一晚10.5米。旅途中,需要將預訂日期改爲一天(非常想去特洛皮卡納的卡巴拉秀)。三天旅行服務承諾24小時內解決問題。是否可以更改預訂日期,我們不得不在所需的日期預訂第二晚。這張預訂的費用爲11.5tr.價格差減爲匯率波動。定居時,發現第一晚只爲一個人支付,雖然預訂時有兩個人出租。第二晚預訂爲兩個人。第一晚需要加85歐元。總之,這個服務Trip.com不建議使用。現在關於酒店:對於俄羅斯人來說,巨大的減去是不可能使用現金的。整個酒店只用卡。俄羅斯卡片自然不起作用,世界支付系統剛剛開始在古巴實施。因此我們無法使用餐廳、酒吧、游泳池。總的來說,古巴的酒店不錯,唯一一個大大地困擾了的。完全是, 有一根子在地板上.

著名的景點Acuario Nacional、Solways和Iglesia de Jesus de Miramar均可步行很短距離到達。從飯店到Faro di Capo d’Orlando遊覽很方便，331 Art Space和Cuban Spirits也均在附近。飯店提供的休閒設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。

We knew what to expect in Cuba, but still, you are not prepared for all. First of all we lost our first night in Cuba because the airline company changed the flight so we arrived second night very late. We got our room and we went to accommodate us. The hotel has some rooms without windows and we got one of that. The smell in the room was so bad (mixture of mold and urine)you couldn't even breathe . Even the bed linen was dirty and smell bad. My partner said he could not sleep there so he went down and speak with the receptionist to give us another room or if nothing available to change the bed linen for that night and after will see. Luckily she gave us another room ( I think one of the best in the hotel) with balcony ( the hotel has only 2 rooms with balcony so we got one of them) The smell still comes from bathroom but after we close the bathroom door was OK and we could keep the balcony door open for fresh air. The bed linen and towels look clean but with a lot of stains out. The breakfast was OK for Cuba, you couldn't expect more than that. Good coffee. The staff is nice and they try to help you. You must pay for Internet each day ( very cheap) but sometimes in the morning was very difficult for them to get a code. ( you need a code for each device ) The fact that they changed our room make our stay in Cuba overall good.

在該地區觀光很容易，古巴國家美麗藝術博物館、CH Salsa Club和Palacio de Bellas Artes都在飯店附近。飯店提供的體育和休閒設施，旨在為旅客營造多姿多彩的住宿體驗。

有個年紀比較大的女前台務極差，當客人詢問問題時，愛答不理。諮詢WiFi問題，不給解決方案，當客人說能否購買時，才回答能購買。但當顧客掏錢購買時，卻又說買不了，需要等。在後麪顧客多次詢問WiFi能否購買的期間，趁着語言不通，忽悠顧客索要小費。而且在房間無法使用WiFi，衹能在大廳使用。WiFi按小時收費。房間沒有熱水，無法洗熱水澡。

酒店的遊樂場非常漂亮,環境優美。非常力的早餐工作人員,服務很不錯,根據我的判斷,晚上只剩下一點點動畫。我會回來!!!

這裏真的是一家非常可愛的酒店,位於哈瓦那舊城(Old Havana)中心。 我對這裏的評論是優缺點有都,這裏的有點是:(1)地理位置——這家酒店地理位置十分優越(你從房間裏可以看到革命博物館(museum of the revolution)、藝術博物館(art museum)和國會大廈(capitolio)),這家酒店裡麪還有一家旅行社。 (2)這裏的游泳池(和景色)都是哈瓦那(Havana)最棒的,而且,(3)這裏所有的員工都非常熱情,願意為你做任何事來幫助你。 這裏的缺點是:我們住在這家酒店新樓的一間房間(酒店有一棟舊樓,有一棟新樓,中間由一條走廊連接了起來)。我們的房間雖然相當寬敞,每天都有人打掃,但確實有些地方已經比較陳舊了(地毯上有污漬,等等)。此外,雖然這家酒店是五星級酒店,但也要考慮到這家酒店的大環境是位於哈瓦那(Havana)——以歐洲的標準來衡量的話,這裏頂多衹能算是3-4星級酒店(不過仍然是哈瓦那(Havana)最出色酒店之一)。

Hotel is excellent except I am disappointed in the way the luhgage storage was handled. I checkrd out on Dec 23 and left my bG there for my return check in on Dec 26. Was told by receptionist & security that i have to pay for daily storage. I made the payment and there was no receipt provided. what is worst is the baggage storage jas no tah for reclaim. what if domeone accidentally takes away my bag which is a rimowa. after i insist on docrmentation i was given a hand written note to indicate my name. For a five star hotel you should be more professional in handling this ; charging returning customers for 3 nites to store a bag when i am returning? and mo receipt after i pay? and mo collection tah for security?

2023年第二次入住這家非常舒適的小酒店,旁邊是Centro Chirurgico。自從今年第一次入住以來,酒店似乎改變了管理,但不損害服務或質量(雖然貼的架子率提高了大約5倍!)。總的來說,酒店乾淨,安靜,安全。周圍有一個迷人的花園和露台。有門,有安全。房間的空調很棒。用餐區沒有空調,所以需要坐在露台上微風。餐點坐下來,選擇魚/雞/羊。餐點(雖然簡單)由廚師準備,非常美味。比其他酒店的許多糟糕的自助餐要好得多。小酒吧區現在下午和晚上開放供飲料。工作人員非常愉快和樂於助人。所有工作人員都會說(一些)英語。位置靠近Paseo底部的許多餐館。在同一地區,Paseo底部有很多小商店,您可以以合理的價格購買比索啤酒,酒,葡萄酒。位置在心臟醫院旁邊,這意味着您可以很容易地在酒店附近找到出租車。然而,最便宜的交通選擇是沿着Paseo步行到Malecon,等待兒童火車,從Plaza de las Armas到Riviera Hotel大約每2小時40比索。酒店目前會按政府官方匯率120/USD換錢,但不建議您這樣做,因爲您可以在“非正式”市場上輕鬆獲得更好的價格。前台Wifi出售40比索/小時。覆蓋可能有點斑點,有時你會失去信號。其他評論已經提出了水溫/壓力問題:這些通常不是酒店的故障。哈瓦那的水系統有很多問題。