布旅徹託旅館(Hotel Blüchertal Bacharach)

De kamer en het ontbijt waren de prima. Maar nadat je met een code de deur open hebt mis je een duidelijke aanwijziging naar de kamer. En het was koud in de eetzaal. Miste gewoon een bepaalde gezelligheid. Zal daarom niet meer terugkeren naar dit hotel

Online Check-in mit Anfrage eingescannte Kopie des Personalausweis einzureichen ist sehr unpersönlich. Ich fage mich ernsthaft wie dies ältere oder Menschen mit Behinderung bewerkstelligen sollen. Mails kamen manchmal in Englisch und manchmal in Deutsch??? Liegt vermutlich an *******... Toillette war bei Ankunft nicht sauber. Entfernung zum Stadtzentrum recht weit da stark berauf Strasse. Ansonsten war es ein angenehmes Hotel mit sehr gutem Frühstücksbuffet.

We checked into to the hotel on Sunday, October 1st after a 5 hour drive. The self check-in worked fine and we retreived our key. However, upon entering the room, we discovered that the room had not be cleaned from the prior guest. The sheets were dirty, there were pizza boxes in the trash, the towel were wet, and there was hair in the shower pan. Upon calling the hotel's customers service number, no effort was made to clean our room and make things right. Since it was a Sunday evening, we were luckly to find another room in Bacharach. That hotel and innkeeper will be getting a very good review for their hospitality. Needless to say, the treatment by Hotel Bluechertal was unnacceptable and we will be asking for some sort of refund.

There was no indication when we booked that this ‘hotel’ has no staff on site except cleaners in the morning. Nobody to greet you, or offer any service at all, even to say hello. We didn’t know until an email arrived with a code to let ourselves in. Not only that there is no breakfast except at weekends cos there is nobody to make it, just a machine with ‘stuff’ in it. No kettle in the room either. This isn’t a hotel. It’s just a dormitory. We would certainly not have booked had we known. It was totally soulless and definitely not what you want on holiday. Would not recommend it.

Very affordable and quiet — would stay again.

La procedura di check in si svolge tutta online. Il giorno prima ti inviano un link per accedere ad un form da compilare, ed il giorno dell'arrivo ti mandano un codice via sms e mail per sbloccare un locker contenente la chiave elettronica per accedere alle stanze.il locker si trova all'ingresso principale, mentre l'accesso alle stanze avviene da un vialetto laterale sulla destra. Camera adeguata x due persone, bagno un po' piccolo e lavandino minuscolo. La porta del bagno è in vetro smerigliato e questo non consente privacy. Poca insonorizzazione specialmente quando la gente passava in corridoio. Il paese si trova a circa 5 minuti di auto, è possibile anche a piedi ma attenzione che il ritorno è in salita. È possibile fare colazione in un panificio in paese dove ci si può sedere o prendere da asporto per gustarla lungo il reno a 3 minuti a piedi. Non parlano inglese. La pulizia della stanza è a richiesta. Per alcune gite ci siamo mossi in treno, molto comodo, specialmente per il panorama ed il biglietto a 9€ per tutti i mezzi pubblici