赫特菲爾德至尊旅館

Salah satu hotel terbaik di Hatfield, lokasinya cukup strategis dekat Galleria Mall

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The Hotel was clean and rooms spacious, thankfully it was only an overnight stay after a New Year’s Eve event. Staff were unavailable, had to wait for staff to come to reception for some time after ringing the bell Booked breakfast to be told when we arrived that there was not going to be any more food. There was barely enough for a couple of people, for a table of 11. Staff in the restaurant were very rude! We ended up driving to go elsewhere for breakfast

Family of 4 stayed for one night whilst visiting family in the area. We had paid in advance for our breakfast and booked a table for 9am the following morning. Went to have breakfast and the restaurant had a sign on the door stating it was closed until 3pm! Was very disappointed and so were my two children who were very hungry by this point! Went to reception to be told we would get our breakfast refunded wasn’t overly apologetic, just factual and blunt! Wasn’t given a reason! Very poor service we be back. We then had to go else where and pay again for breakfast whilst waiting for our refund to process which would take several days!

For £90 a night with very basic breakfast with understaffed kitchen and microwaveable scrambled eggs, I think this place is overpriced. The building is tired and almost off putting. The carpets smell of years of service. Would not be coming back, would go for Airbnb instead

My partner and I stayed for two nights whilst we were in the area visiting family. The room was as expected, it was clean and tidy. The bed was comfortable and there were extra pillows. There were tea and coffee making facilities in the room. The air conditioning was great especially as the weather was hot. Unfortunately the breakfast wasn’t as good as we’ve had previously. The coffee machine was broken, the cereal dispenser was broken, the fruit was frozen and the hot food was cold. We are staying again in October for a family wedding but will be removing the breakfast from our booking.