墨爾本旅館(Melbourne Lodge)

Amazingly beautiful grounds and open spaces. Great place for walking or golf. Corner room in Lodge very large and bed comfortable. The lodge has 16 bedrooms and is a historic converted coach house. With the exception of the weekend club restaurant service, the reception, housekeeping and golf staff were very friendly and helpful. We had breakfast included in our stay. Club restaurant weekend staff need training. We had dinner the first night. My Caesar salad was very unappetizing, the lettuce was brown. The next morning Our family of 4 waited 1.5 hrs for breakfast service and finally gave up and left to find another nearby place to eat. If the club restaurant were improved this would be an outstanding place to stay.

If you wondered why there are only two reviews for this hotel it is because you are in the wrong place. Search for “Brocket Hall”. The reviews there are not so glowing. We had 2 night at Melbourne Lodge recently at £225 per night B&B. We thought it was terribly overpriced. The rooms are dated and service poor.

Not a good experience. We stayed in Melbourne Lodge for 2 nights and apparently were the only guests. We wish we had read the reviews before booking. Our room was shabby, dirty carpet and stains from cups or glasses on bedside tables. Breakfast served in the clubhouse is basic, enhanced by a surly waiter on the second day. The choice is very limited, although if you like eggs you can have them different ways. You are allowed one piece of toast, which is made to look like two because it’s cut in half. We asked for a selection of extra toast, which never arrived, but we were presented with 4 large slabs of butter. Yum. Why is there a selection of jams but nothing to smear them on? My main problem came with asking the waiter if I could have a mug instead of a cup for my tea. I received a curt ‘no’. I thought he was joking. When I pointed out that my partner had a mug for his coffee, I was told ‘that is not a mug, it’s a cup’! Well, that’s telling me then. So glad we paid a lot to be insulted. We felt that the staff preferred the regular golfers who came in to eat. We have actually written to the management with our complaints, and in fairness we have been offered a free stay. But all I can say is never again. I don’t care if it’s free, I’m not a masochist. I think the management aren’t all that bothered. We have stayed at much cheaper hotels with nicer staff and better breakfasts. Holiday Inn Express next time.

Misleading information on dining amenities. Lists with 2 restaurants open for all 3 meals. There was no indication that their main restaurant was closed and the other restaurant closed at 5 pm. I had to email to find this out. I would not have booked if I knew I could not eat or drink past 5 pm. The recommendation was a pub nearby. It is a very overly priced 1-night stay for a place with no dinner options or room service.

Lovely property and very beautiful. Amenities are a bit old and need to be updated. Service is very good and very pleasant and helpful staff. Plumbing and electrical seems to have issues.

Furnishing a little dated but comfortable and luxurious rooms. The grounds are superb. Golf course is excellent. Restaurant on site. Staff helpful. Convenient location.

Amazing location, very quiet and rural close to the lake. The property whilst comfortable and clean desperately needs a refurb. Threadbare carpets and fittings are from the 80’s, there are no USB points and no air conditioning. Fortunately the weather was cool but a hot summers day would be a different story. I would stay here again but a full modern refit would make it an amazing place to stay. Finally, for those with an electric car there is a charge point close to the rooms.

Beautiful grounds. Room decor was tired with stained headboard. Lovely breakfast, although service was slow.

The Melbourne Lodge delivers 1st Class Service in an Old World setting. A Golfers paradise which neither of us were but still relaxing and great service in an idyllic, off the beaten track Manor House. I thought the value was incredible for the luxurious room and botanical wonderland and would come back even though I’d have to fly across the pond to get here.