克拉維頓鄉間別墅飯店(Claverton Hotel)

The hotel is very dated, does not have air conditioning. The restaurant food choice is rather limited (although has vegan/vegetarian options). generally 3 stars at best. Very lovely and helpful staff, but that's the only highlight.

Hotel needs modernising, I was given a room with a hole on the wall. The music at breakfast was depressing. My room was near the bar and all I heard was bottles being thrown into a bin

We had a lovely night stay l, the building was beautiful and the room was perfect. Breakfast was also delicious. Will be staying again in the future.

Was expecting a bit more from a 5* Luxury hotel! Comfortable bed but minimalist room - no bottled water, no tissue, basic toiletries, no hangers !

Lovely place to stay Rooms are very spacious and clean Staff very very helpful and polite Breakfast very good Highly recommend the Claverton

This was one of the best hotels we have stayed in. All aspects were excellent. We will return.

Claverton was very easy to find and in spite of being very close to the A21, there was no traffic noise. We had a good welcome, by name!, and all our questions were answered. Our room was large, spacious, warm and very comfortable. We were impressed by the attention to detail, plenty of storage for our luggage, art deco style door furniture, many plug sockets, a close up mirror in the bathroom. In spite of the bar being closed in the winter, we were offered and served drinks in the bar area. In the morning breakfast was wonderful, with a great menu. The fact I suffer from Coeliacs disease was taken seriously and gluten free toast provided - cooked separately from ordinary toast. The member of staff went over and above to support us with a personal issue. The gardens are delightful - even in the rain! All in all our stay was an extremely positive experience. Thank you to all concerned.

The stay was for my husband’s birthday and I emailed beforehand to ask if we needed to book for dinner - I didn’t get a response which wasn’t the best first impression. We were told the owners were in the Canaries on holiday. The hotel was very quiet as apart from us there weren’t many guests staying. You didn’t see many staff and if you wanted anything you had to ring a bell. However all members of staff were friendly and helpful. Dinner was ok but we were asked about 4 times if we had finished when it was clear my husband was still eating so that was slightly annoying. At breakfast the following morning I asked for yoghurt to have with the lovely fruits on offer as it was on the menu, only to be told they didn’t have any as the order hadn’t arrived, so that was disappointing. The cooked breakfast was fine apart from very over cooked bacon. The website is deceptive as it is clearly not up to date. The luxury toiletries were two very small bottles, one shampoo and one shower gel and some cotton wool pads. The bathroom cabinet door wouldn’t open and you had to stretch up to the top to get your fingers to prise it open and the bathroom door didn’t close properly so was noisy if you had to visit during the night. The gardens are lovely and we did manage to sit outside with a drink (mid October) when the sun shone briefly before the storm. The hotel is a bit like staying in someone’s lovely home and although we did enjoy our stay, we wouldn’t stay again.

Small to midsize rooms with too much furniture . Adequate hot breakfast . Staff members did volunteer to help us with our luggage , which was very nice .