IAH機場北美洲佳價套房飯店(Americas Best Value Inn and Suites IAH Airport North)

Location was not good. Furniture was old. Bedding was old. Did not feel safe. Stayed up all night fully dressed and waited for morning.

It’s an older hotel that could use a facelift. It was clean. Upon checking in they couldn’t find my reservation. It took a couple of phone calls (about 30 minutes) to get it resolved. The bed is hard. I could have been on the floor. There was supposed to be a coffee pot in the room. There was not one. There were also no hangers in the closet. And while there was an ironing board, there was no iron. The property is listed as having a restaurant. They do not. For a one night stay that’s close to the airport this should be fine. For a longer period of time I will not do it again.

We did not even spend one night. The temperature was in the single digits and the heat did not work. We changed rooms and still did not work and the door would not lock. We left and stayed at the Sam Houston.

Room wasn't ready, even arriving after check in time. Blood on sheets Outside lights too bright, curtains didn't block light coming into room. Toilet paper holder broken.

Eek .. We were afraid the mice we smelled, & whose tracks we saw would get us in our sleep. There was lipstick on the sheets and crumbs in the bed.Had we not arrived so late I world have forfeited our room and money. Our agents English was so poor, I had to show him pics of beds and sofas to ask him questions. Further had I not been vigilant we would have been charged twice.

When checking in I was greeted and with a smile. I was asked if I needed any assistance getting bags to room. The room was updated clean and comfortable. I will return when in the area. When asking for a good curry restaurant in the area the front desk guy offered some he cooked, it was delicious 😋. Thanks for the hospitality

The front desk person was amazing, he even walked us to the room and helped us out.

I do not like the hotel at all. The room was not smelling nice. You can only watch local channels on the TV.

Raj was super super super understanding, patient, and bailed me and my wife out of a real jam when spirit left us abandoned without a voucher at 1am. Huge props. Also if this reflects on the ******* agent jasmen, same compliments. Amazing amazing help.