Name: 吉爾福德海灣飯店
Address: 吉爾福德, 英國
Rating: 9

英國

基督城

索爾科姆

吉爾福德

南安普敦

里士滿

布賴頓

We had a 3 day stay at the Harbour Hotel in Christchurch. 

We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent:  we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda.

Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want.   

We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch.

From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable.   

All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !  

酒店和地區很棒,但是前台和餐廳的服務很缺乏。 
我們度過了一個漫長的週末休息,很高興嘗試海灘俱樂部,但我們的經驗被服務所抑制。

被安排站了5分鐘,而被告知我們沒有付錢(當我們有錢的時候)是不必要的,坦率地說是令人尷尬的。

這家餐廳是這次住宿最令人失望的部分。
我是晚上的服務很慢,接着我們的訂單兩次都錯了,也掉了。

與提供歐陸式服務的便宜酒店相比,餐廳的早餐缺乏。選擇少,沒什麼突出的。我們點了熟早餐的時候,花了30-40分鐘才收到一些雞蛋和煎餅,雖然餐廳還算安靜。

然而,房間,設施和水療中心都很棒。美麗舒適的房間。外面的海灘俱樂部很華麗。水療中心很完美,治療是引用我的伴侶的話,“我生命中最好的按摩之一”。

我們不確定我們是否會回來。雖然設施很棒,但服務大多低於標準,而不是我們從海港酒店期望的那樣。

這是第三次入住了，還記得10年前留學第一次和女朋友來的樣子，站在頂層河景房的陽台上看着英國少有的金色沙灘和河口景色。之後和父母也來了，這是我在英國住過的最有特色的房間，非常推薦頂樓的河景房。絕對物超所值。

Very center place in Guildford，rooms are clean，waiters and agents are friendly. Very good，keep great！

海港飯店

哥倫布

在 Trip.com 預訂全球最佳海港飯店住宿。尊享專屬折扣、閱覽真實顧客評論、查看住宿照片。多數客房可免費取消，提供 24/7 客戶服務。

全球最佳海港飯店住宿 – 保證最優惠價格 | Trip.com

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