河內 還劍郡的 3 星級飯店

Hotel is budget friendly and the very best location down town in old quarter....receptionist ms.lily was very very helpful....owner mr.tomy was avaialable most of the time....higly recommend this hotel... Very clean rooms maids were accomodative...

它位於，乾淨，非常友善。早餐非常好吃。老闆很好，很友善。我真的很想下次再來。

I had stayed in this hotel for 2 visits. The first visit was from 6 Nov (1 Night) and the second one was from 9 Nov to 11 Nov (2 Nights). For the first visit, i booked a Triple room with Balcony. The room was ok and i did not have any complaints. However, my second visit turned out to be extremely disturbing for us. We had booked a Family Suite. We reached the hotel at around 2 pm, but our room was not ready. In fact, the front desk guy could not even locate my reservation. To give him some time, I went out for lunch and returned back after an hour. The frnt desk guy showed me my room which was supposed to be a family room (according to him). However, there was some luggage in the room. As such, I refused to enter the room since I did not want to enter into trouble with the other guest, whose luggage was kept in his room. So, I informed him to give me some other family suite, which he could not give. SO, we had no choice but to occupy the triple room with Balcony for our stay. Obliviously, we requested the front desk to refund back (not the entire money - but the difference between the two rooms). However, he refused to do it and spoke very rudely and asked us to cancel the room. However, I did not want to waste my money since it was a non redundable booking and I had on option but to stay in the hotel. We asked for face napkins (A basic thing which every 3* hotel is expected to have). However, they did not have any such thing. The breakfast was also very basic and not to the bare minimum standard of a 3 star property. Seeing the limited options for veg (not the hotel's fault that some of us are veg), we asked for honey. However, the hotel did not even have honey, which is to be applied to the bread. And this is only the beginning of the story. The hotel forgot to collect payment from us for our first visit. I returned back to India and the front desk staff contacted me for the payment. By that time, I had posted a very brief feedback about the property on some booking portal. I readily agreed to pay and made the payment. The moment the payment was made, the tone of the frot desk staff changed dramatically. He started calling me names and threatened to broadcast my negative feedback everywhere in Vietnam (i have whatsapp to prove my claims about this). However, I refused to take back my feedback and have gone ahead to post it on tripadvisor. I will not advise anyone to stay or not to stay in this property since everyone is his or her best judge. However, i felt that a front desk guy threatening people for giving a honest feedback does not go down well in any service industry. The basic thing which they could have done is to speak to us to understand our concerns and resolve it to the best of their ability. However, they chose the other way of threating to defame my name unless I do not take back my review on the othe site.

Compact hotel in the heart of Hanoi old district, a lot of local food and coffee options around, soundproofing does not exist, but there is hot shower and good elevator.

這是一家很棒的小酒店，位置優越 - 距離酒吧區 10 分鐘路程，但它位於一條綠樹成蔭的安靜街道上。 我的房間在 2 樓，很乾淨而且空間足夠大。浴室大小合適，有熱水和淋浴間。 Tien 經理非常樂於助人。他非常了解在哪裡吃飯和購物，並安排了很好的旅行。 我延長了住宿時間，我會回來並很樂意推薦這家酒店

工作人員都很好,房間乾淨舒適。我在這家酒店玩得很開心。位置很方便在老城區....預算友好...接待員ms.lieu和老闆mr。董總在那裏n非常樂於助人....女傭也非常非常包容....強烈推薦這個物業....

在去薩帕旅行之前,我在這個酒店住了2晚,回來時又住了一晚。兩次我都分配了同層的豪華雙人房。酒店:這家乾淨的小酒店位於河內老城區中心,步行至熱門塔顯街(啤酒街)的距離爲2-3分鐘。我到達時,一個非常友好的門童和接待員熱情地迎接我,他們正在辦理登記手續時,他們給了我一盤新鮮的水果和果汁。所有工作人員在整個住宿期間都非常友好,客房部始終保持點位,酒店的總體區域一塵不染。我沒有使用酒店wi-fi,因爲我在機場買了旅遊sim卡。而且我也沒有嘗試他們的免費早餐。因此我無法對這些服務發表評論。位置:機場快線巴士86以及從薩帕的大臥鋪巴士在步行5分鐘內停在酒店,非常方便。酒店位於老城區東緣,到機場時請通知‘86號高速公路’售票員,您希望在‘142 Duo Tran Quang Khai’下車停。與從機場乘出租車相比,您將節省很多。這是我第二次前往河內,以前在同一地區(老區)住過多個其他酒店,因此在預訂前我對位置有了合理的瞭解。我能說什麼呢,酒店肯定是所有的核心,有咖啡店,酒吧,餐館,俱樂部,旅行社,洗衣服務,藥房等,就在酒店下面和周圍。我強烈推薦的一家越南人氣的燒烤餐廳“博農”幾乎就在酒店對面的街邊。大多數必須看到的地方都離酒店步行即可到達,包括湖邊、人氣的雞蛋咖啡店、火車街,當然還有塔希恩啤酒街。我發現周圍環境非常安全。房間:根據要求在較高層指定了一個豪華雙人房,正好符合圖片,空間剛剛好,現代,很乾淨。有迷你吧、免費水、保險箱、書桌和兩個小窗戶,可惜沒有太多視野。牀很大,很舒服,平板電視有很多英語頻道,包括多個音樂頻道。空調工作得很好,使房間保持舒適和寒冷。浴室:預訂酒店時,我對浴室非常挑剔,而且通常,我寧願有一個更好的浴室,而不是一個更好的臥室。然而,在這種情況下,我沒有什麼可抱怨的,因爲浴室和臥室一樣好。它很乾淨,大小適中,有現代化的廁所,寬敞的虛榮心,還有一個帶雨淋頭的大淋浴間。水壓和例如:淋浴間透過窗戶可以看到臥室,臥室可以用百葉窗關上

是我,不是他們。我根據Expedia的VIP推薦選擇我所有的酒店房間。通過這樣做,我獲得了額外的獎勵和積分,因爲我的黃金身份會員資格。這家VIP評級酒店是該過程第一次失敗。今年到目前爲止,我已經和Expedia預訂了二十五次,這次入住後,我非常接近下降,被酒店接,從機場,如預先安排的,被送機後,被要求支付交通費用。然後,我被告知沒有房間可用,現在,記住,這是五晚預訂的第一晚,然後我步行到他們附近的姐妹酒店,酒店也是我原來的酒店早餐位置。第二天被安排在一個房間,在二樓,每層只有兩個房間,我猜是因爲晚上9:30到的,我的房間轉售了,其他所有樓層價格都高了這麼小的酒店,沒有地方放我,沒有升級我,我二樓的房間有個小窗戶,望向走廊,就像回到了和平隊。在某個時刻,工作人員意識到我的VIP折扣,機場交通,沒有發生,我被退還了差額。

The service at the Royal was superb. The team looked after us through our three days with them, they even arranged a cake for my sons birthday during the Halong bay cruise and upon our return they had decorated our room and left cakes for my wife’s birthday a really nice touch. The staff were very knowledgable on restaurants and things to do in and around Hanoi. The hotel is well located on the edge if the old quarter and close to the attractions. The rooms were very clean everything worked so we’re well worth the money we paid. I would definitely recommend the royal to anyone coming to Hanoi.

位置好!酒店位置步行可達老區😊 女士和她的團隊服務,他們的服務是一流的!女士向我們展示了兩種可用的房間,讓我們選擇之後。她還分享了前往寧濱和下龍灣的旅行,並分別幫助我們預訂。如果我有另一個供應商的書,它節省了我那麼多的時間和金錢。 他們的早餐攤位很漂亮,而且很豐盛。他們的廚師和團隊非常熱心地幫我們提行李,幫我們收拾早餐,我們不得不在早上6點半出發。 Yen女士總是通過WhatsApp聯繫,這也是我嘗試真正美味的茶卡唐龍的原因之一!我很高興選擇了這家酒店,並將強烈推薦給任何計劃訪問河內的人!