河內大宇飯店的評論

住宿方回覆: Dear Valued Guest,Warmest greetings from Hanoi Daewoo Hotel.We would like to express our heartfelt appreciation for choosing to stay with us and for taking the time to share such a wonderful review.We are truly delighted to know that you had an amazing stay and enjoyed our convenient location, warm and efficient service, spacious room, comfortable bedding, and excellent breakfast selection. It is especially rewarding to hear that the complimentary room upgrade and the attentive service provided by our team contributed to making your stay even more memorable.We are also grateful for your kind recognition of our Housekeeping team. Your compliments regarding the cleanliness and attention to detail will certainly be shared with them as a great source of encouragement.Thank you for your recommendation and your generous comments. We are honored to know that you would choose Hanoi Daewoo Hotel again for your future business trips.We sincerely look forward to welcoming you back again soon.Warm regards,The Hotel Management

住宿方回覆: Dear Valued Guest,Warmest greetings from Hanoi Daewoo Hotel.We would like to express our sincere appreciation for choosing to stay with us and for taking the time to share your feedback.We are pleased to know that you enjoyed our convenient location in the embassy district and the proximity to Lotte Center. It is always rewarding to hear that our location contributed positively to our guests' experience.At the same time, we appreciate your comments regarding the reservation amendment process. We understand your disappointment and regret any inconvenience caused. Your feedback has been noted and shared with the relevant team for review as we continuously seek opportunities to improve our guest experience.Thank you once again for your valuable feedback. We sincerely hope to have the opportunity to welcome you back to Hanoi Daewoo Hotel in the future.Warm regards,The Hotel Management

住宿方回覆: Dear Valued Guest,Warmest greetings from Hanoi Daewoo Hotel.We would like to express our sincere appreciation for choosing to stay with us and for taking the time to share your wonderful feedback.We are delighted to know that you enjoyed our convenient location in the heart of Hanoi, as well as the service provided by our team. It is especially rewarding to hear that our hospitality met your expectations of a five-star experience.We are also pleased that you enjoyed the Vietnamese pho served at breakfast. Your kind recommendation and positive comments are a great source of encouragement for our entire team.Thank you once again for your support. We sincerely look forward to welcoming you back to Hanoi Daewoo Hotel again soon.Warm regards,The Hotel Management.

住宿方回覆: 尊敬的肖丹陽先生：感謝您的回饋。我們完全承認您反映的清潔問題令人無法接受，並未達到我們酒店的清潔標準。對於這次造成您的不便，我們深表歉意。 4月8日，即您入住數日後，我們前台收到了您的回饋。我們的團隊立即回應，採取了糾正措施，並安排了相應的補救服務，當時您也接受了這些措施。然而，這並不能改變該事件不該發生的事實。我們已對此事進行了內部審查，並加強了清潔和檢查流程，以防止此類事件再次發生。對於這次事件的發生，我們深感遺憾，並將嚴肅看待此事。飯店管理層

住宿方回覆: Dear Valued Guest,Warmest greetings from Hanoi Daewoo Hotel.We would like to express our sincere appreciation for choosing to stay with us and for taking the time to share your wonderful feedback.We are delighted to know that you enjoyed our excellent location with convenient transport links, as well as the close proximity to Lotte Department Store, the embassy area, government offices, and the commercial center. It is also a pleasure to hear that you were satisfied with the well-designed and clean room, together with the friendly and helpful service provided by our Front Desk team.Your kind comments are a great source of encouragement for us as we continue striving to deliver memorable experiences for every guest.We sincerely look forward to welcoming you back to Hanoi Daewoo Hotel again soon.Warm regards,The Hotel Management

住宿方回覆: 尊敬的賓客：您好！河內大宇酒店全體員工向您致上最誠摯的問候。我們衷心感謝您一直以來對河內大宇酒店的信任，並感謝您分享您的入住體驗。我們很高興得知您入住愉快，您的忠誠是我們最大的動力，也是我們不斷提升服務標準、滿足賓客期望的明證。期待您下次光臨河內大宇酒店。此致，飯店管理團隊

住宿方回覆: Dear Valued Guest,Warmest greetings from Hanoi Daewoo Hotel.Thank you for taking the time to share your feedback. We are regret to learn that your recent stay did not fully meet your expectations.We regret any inconvenience you experienced regarding the room facilities and water quality. Please be assured that we will review this matter with the relevant team to ensure our standards are consistently maintained.We are also regret to hear about your experience at breakfast. Your comments have been noted and will be shared with the department concerned as a reminder to continuously uphold our service attitude and hospitality spirit.Thank you again for your valuable feedback. We truly appreciate it and hope to have the opportunity to welcome you back for a more pleasant experience in the future.Warm regards,The Hotel Management

住宿方回覆: Dear Valued Guest,Warmest greetings from Hanoi Daewoo Hotel.We would like to express our sincere appreciation for choosing to stay with us and for taking the time to share your wonderful feedback.We are delighted to know that you enjoyed our convenient location, the cleanliness of the hotel, the spacious lobby, and the friendliness of our team. It is also rewarding to hear that you had a great experience and enjoyed our large swimming pool.Your kind comments are a great source of encouragement for our entire team as we continue striving to provide memorable experiences for our guests.We sincerely look forward to welcoming you back to Hanoi Daewoo Hotel again soon.Warm regards,The Hotel Management

住宿方回覆: Dear Valued Guest,Warmest greetings from Hanoi Daewoo Hotel.We would like to express our sincere appreciation for choosing to stay with us and for taking the time to share your wonderful feedback.We are delighted to know that you appreciated the charm of our established five-star hotel, our central location, and the attentive service provided by our team. We are also pleased to hear that, while some facilities may reflect the hotel’s long-standing history, you found them to be well-maintained and comfortable.Your kind comments are a great source of encouragement for us as we continue striving to provide memorable experiences for every guest. We are especially grateful to know that you would choose to stay with us again on your next visit to Hanoi.We sincerely look forward to welcoming you back to Hanoi Daewoo Hotel soon.Warm regards,The Hotel Management

住宿方回覆: Dear Valued Guest,Warmest greetings from Hanoi Daewoo Hotel.We would like to express our sincere appreciation for choosing to stay with us and for taking the time to share your thoughtful feedback.We are genuinely delighted to learn that you had a pleasant stay and greatly appreciate your kind support. Your satisfaction serves as our most valued source of inspiration, motivating us to continually elevate our standards and deliver service of the highest qualityWe look forward to welcoming you back in the nearest future.The Hanoi Daewoo Hotel Team

住宿方回覆: Dear Valued Guest,Warmest greetings from Hanoi Daewoo Hotel.We would like to express our sincere appreciation for choosing to stay with us and for taking the time to share your kind feedback.We are delighted to know that you enjoyed a comfortable and worry-free stay with us. As one of Hanoi’s long-established five-star hotels, we are honored by your recognition and remain committed to providing a welcoming and reliable experience for all our guests.Your kind words are a great source of encouragement for our entire team.We sincerely look forward to welcoming you back to Hanoi Daewoo Hotel again soon.Warm regards,The Hotel Management.

住宿方回覆: Dear Valued Guest,Warmest greetings from Hanoi Daewoo Hotel.We would like to express our sincere appreciation for choosing to stay with us and for taking the time to share your wonderful feedback.We are delighted to know that you enjoyed our convenient location and appreciated the cleanliness and overall environment of the hotel. It is especially rewarding to hear that you found the hotel well maintained and were satisfied with the attentiveness of our service team.Your kind comments are a great source of encouragement for all of us as we continue striving to provide memorable experiences for our guests.We sincerely look forward to welcoming you back to Hanoi Daewoo Hotel again soon.Warm regards,The Hotel Management