孟清大河內中心飯店的評論

住宿方回覆: 親愛的 Peiyuxin 先生， 感謝您抽出寶貴時間與我們分享您的體驗。得知您在最近入住期間遇到的問題，我深感抱歉。我們為向所有客人提供優質服務而感到自豪，但很明顯，在您訪問期間我們沒有達到這一標準。我們將直接與前台團隊解決此事，以確保此類行為不再發生，並確保所有客人都受到最大的尊重和禮貌對待。我們重視您的回饋，因為它有助於我們改善服務。如果您願意，我們將很高興有機會糾正問題。

住宿方回覆: Dear Valued Guest,Warm greetings from Muong Thanh Hanoi Centre,Thank you for taking the time to share your experience with us. We are truly delighted to hear that you had a pleasant and smooth stay. At Muong Thanh Hanoi Centre, we are committed to delivering excellent service and creating a welcoming environment for all our guests.Your kind words serve as a great encouragement to our team, and we will continue to do our best to ensure that each guest receives the care and attention they deserve.We sincerely look forward to welcoming you back in the near future and providing another enjoyable experience.Best regards,Nguyen Thi Hien LuongGeneral Manager.

住宿方回覆: 親愛的派崔克， 我們非常高興歡迎您回到我們的酒店！我們很高興得知您的住宿愉快。在孟青河內中心，客人滿意始終是我們的目標，而實現這一目標為團隊每天繼續努力提供了動力。我們期待您將來再次光臨我們的酒店。 溫暖的問候， 總經理

住宿方回覆: Dear Valued Guest,Warm greetings from Muong Thanh Hanoi Centre,Thank you for your wonderful feedback. We are very pleased to hear that you were satisfied with our service, the cleanliness of our rooms, and the overall environment. Providing a comfortable and welcoming experience is always our top priority.Your kind words are truly appreciated and will be shared with our team as motivation to keep delivering excellent hospitality.We look forward to welcoming you back in the near future.Best regards,Nguyen Thi Hien LuongGeneral Manager.

住宿方回覆: 親愛的霍夫曼先生/女士， 我們衷心感謝您選擇入住我們酒店並與我們分享您的體驗。對於造成您的任何不便，我們深表歉意，並致力於改善我們的服務。 我們已聽取您的回饋，並已啟動必要的改進措施，以確保未來為我們的客人提供更好的體驗。我們期待再次為您服務並展示這些積極的變化。 感謝您選擇我們酒店，我們真誠地歡迎您的再次光臨。 溫暖的問候， 阮氏賢良女士 總經理

住宿方回覆: Dear Valued Customer,Warm greetings from Mường Thanh Hanoi Centre!We would like to sincerely thank you for taking the time to share your feedback. We are thrilled to hear that you had a positive experience with our friendly service and clean rooms. Your kind words are a great motivation for our team to continue striving to provide even better services.We look forward to welcoming you again on your future visits.Best regards,General Manager,Nguyễn Thị Hiền Lương

住宿方回覆: 尊敬的客人，感謝您抽出時間給我們提供反饋。我們非常重視您的意見，並希望您知道，我們致力於不斷改進酒店，以更好地服務我們的客人。我們理解您對目前設施狀況的擔憂。請放心，我們正在計劃全面的翻新工作，旨在對酒店進行現代化和升級。我們的目標是為所有客人提供更舒適和愉快的體驗。您的反饋對我們非常寶貴，希望未來能有機會再次歡迎您，體驗我們所做的改進。再次感謝您寶貴的意見。此致，酒店管理

住宿方回覆: Dear Valued Customer, Thank you for taking the time to share your feedback with us! We are delighted that you found our hotel to be a good choice for your stay in Hanoi. At our hotel, we aim to provide a comfortable and welcoming environment for all our guests, ensuring that your experience with us is pleasant and enjoyable.Your comments are valuable to us as they help us continually improve our services. If there are any specific aspects of your stay that you particularly enjoyed or any suggestions you may have for us to enhance our offerings further, please do not hesitate to let us know. We always strive to meet and exceed our guests' expectations.We appreciate your patronage and look forward to the opportunity to welcome you back to our hotel in the near future!Best regards,Nguyen Thi Hien Luong, General Manager.

住宿方回覆: Dear valued guest,Thank you for reviewing Muong Thanh Hanoi Centre Hotel.We are pleased to know that you enjoyed your stay with us and in particular our service. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Besides, we are very sorry for your experience with pressure and air conditioning. We will take it into consideration for future planning and improvement.Thank you once again for staying at Muong Thanh Hanoi Centre hotel! We look forward to welcoming you back in the near future. Best regards, General Manager

住宿方回覆: 尊敬的尊貴的客人， 感謝您與我們分享您的回饋！我們很高興得知您喜歡我們酒店的設施和服務。賓客滿意是我們的最終目標，我們努力照顧每一個細節，為所有賓客提供無縫的體驗。您的正面回饋確實是我們團隊不斷改進服務的動力來源。再次衷心感謝您與我們同在。我們希望盡快有機會歡迎您回來。 此致， 總經理 阮氏賢良

住宿方回覆: Dear valued guest, Thank you for sharing your feedback with us! We are delighted to know that you enjoy our hotel facilities and services. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Your positive feedback is truly a source of motivation for our team to improve the services continuously. Once again, our most sincere thanks for staying with us. We hope to have an opportunity to welcome you back soon. Best regards, General ManagerNguyen Thi Hien Luong

住宿方回覆: Dear Valued Guest,Warm greetings from Muong Thanh Hanoi Centre,Thank you very much for taking the time to share your feedback. We are truly pleased to know that you found your experience with us to be fast and convenient. At Muong Thanh Hanoi Centre, we strive to provide seamless services and a comfortable environment so that every guest can enjoy a smooth and relaxing stay.Your positive remarks are a great motivation for our entire team, and we will continue working hard to maintain the level of service that our guests deserve and expect.We look forward to having the pleasure of welcoming you back in the near future for another enjoyable stay.Best regards,Nguyen Thi Hien LuongGeneral Manager

住宿方回覆: 親愛的江安亭大爺， 我們非常高興歡迎您回到我們的酒店！我們很高興得知您的住宿愉快。在孟青河內中心，客人滿意始終是我們的目標，而實現這一目標為團隊每天繼續努力提供了動力。我們期待您將來再次光臨我們的酒店。 溫暖的問候， 總經理

住宿方回覆: Dear Frank-meng, Thank you for sharing your feedback with us! We are delighted to know that you enjoy our hotel facilities and services. As guest satisfaction is our ultimate goal, we strive to take care of every details and deliver a seamless experience to all the guests. Your positive feedback is truly a source of motivation for our team to improve the services continuously. Once again, our most sincere thanks for staying with us. We hope to have an opportunity to welcome you back soon. Best regards, General ManagerNguyen Thi Hien Luong