Lake View Backpackers Hostel & Rooftop Bar

Probably one of the worst hostels I’ve ever stayed in, mainly due to the extremely rude and unhelpful staff. Cons: - We booked a female dorm and we were put into a mixed dorm without informing us. When we tried to complain, they came up with a million excuses: stating it is definitely a female dorm, then saying it’s too late to change, then saying it was the fault of the volunteer who checked us in, then they are overbooked (the list goes on) instead they could have just admitted they made a mistake with our booking and apologised which they never did. All they could offer was a half price cocktail voucher at the bar. - The manager then tried to make me feel bad by saying I had received noise complaints from our roommates (I was in bed by 11pm the night before and knocked on our door at 8am that morning, I was not making any unreasonable noise at unreasonable hours).When I then tried to apologise to my roommates for said noise, they were so incredibly rude…even the hostel guests are bad vibes. - When we finally changed to a female dorm, the toilet was blocked, 2 girls in my room asked them to fix it and they said to wait 30 minutes and no one ever came to fix it, we were told to use the communal toilets which were also flooded and gross. - FINALLY, the “jacuzzi” on the roof is cold and the water is FILTHY. Pros - There were a lot of breakfast options, however a lot of it was cold, the beds were comfy, good location. All in all, it really ruined my last few days Vietnam.

我住過的最好的旅館。房間很乾淨，早上你可以享用美味的早餐。旅捨地理位置優越。首先，當我們到達接待處時，我們受到了旅館工作人員的熱烈歡迎。我強烈推薦所有想要以優惠價格享受好睡眠的人預訂這家旅館。

河內最好的旅舍之一！我真的很喜歡屋頂酒吧，那裡有令人驚嘆的景色和美味的雞尾酒菜單。房間是全新的而且非常舒適。早餐很棒。總體而言，工作人員非常友好和專業，尤其是接待處。肯定會再住在這裡！