住宿方回覆: Dear Mr. Fuwubuhaohuidarenganen ,Thank you very much for taking your valuable time to give us your feedback. It gives us an immense sense of satisfaction to see that you have enjoyed and satisfied with our services. It has been a great pleasure to have you stay with us, and we thank you very much once again for your wonderful feedback.On behalf of Nesta Hotel, I wish you all the best and many fantastic future stays at our hotel.Warmest regards,Guest Experience Manager
訪客用戶
豪華雙人房
入住於 2025 年 11 月
夫妻/情侶出遊
1 則評論
9.5/10
極佳
發布於 2025 年 12 月 28 日
房間很棒!人員很親切友好!
住宿方回覆: Dear Valued Customer,Thank you so much for your kind review! We’re thrilled to hear that you had a positive experience with us. Our team works hard to provide the best service possible, and it means a lot to know that our efforts are appreciated.Your feedback truly motivates us to keep improving every day. We hope to have the pleasure of welcoming you back again soon.Warm regards,Guest Experience Manager
住宿方回覆: Dear Valued Customer,Thank you so much for your kind review! We’re thrilled to hear that you had a positive experience with us. Our team works hard to provide the best service possible, and it means a lot to know that our efforts are appreciated.Your feedback truly motivates us to keep improving every day. We hope to have the pleasure of welcoming you back again soon.Warm regards,Guest Experience Manager
貝貝宅生
豪華雙床房
入住於 2025 年 9 月
商務出差
1 則評論
10/10
超棒
發布於 2025 年 10 月 29 日
Good 乾淨舒適
住宿方回覆: Dear Valued Customer,Thank you very much for taking your valuable time to give us your feedback. It gives us an immense sense of satisfaction to see that you have enjoyed and satisfied with our services. It has been a great pleasure to have you stay with us, and we thank you very much once again for your wonderful feedback.On behalf of Nesta Hotel, I wish you all the best and many fantastic future stays at our hotel.Warmest regards,Guest Experience Manager
1303220****
豪華雙床房
入住於 2025 年 7 月
家庭出遊
9 則評論
10/10
超棒
發布於 2025 年 8 月 18 日
乾淨整潔,設施齊全,早餐豐富,主要是很安靜,總體不錯
住宿方回覆: Dear Valued Customer,Thank you very much for taking your valuable time to give us your feedback. It gives us an immense sense of satisfaction to see that you have enjoyed and satisfied with our services. It has been a great pleasure to have you stay with us, and we thank you very much once again for your wonderful feedback.On behalf of Nesta Hotel, I wish you all the best and many fantastic future stays at our hotel.Warmest regards,Guest Experience Manager
M220268****
豪華雙人房
入住於 2025 年 6 月
商務出差
36 則評論
10/10
超棒
發布於 2025 年 7 月 6 日
非常好大酒店,入住很安全很安靜非常棒
住宿方回覆: Dear Valued Customer,Thank you very much for taking your valuable time to give us your feedback. It gives us an immense sense of satisfaction to see that you have enjoyed and satisfied with our services. It has been a great pleasure to have you stay with us, and we thank you very much once again for your wonderful feedback.On behalf of Nesta Hotel, I wish you all the best and many fantastic future stays at our hotel.Warmest regards,Guest Experience Manager
住宿方回覆: Dear Mr/Mrs. Tianxiexiaoyaojing , Thank you very much for taking your valuable time to give us your feedback. It gives us an immense sense of satisfaction to see that you have enjoyed and satisfied with our services. It has been a great pleasure to have you stay with us, and we thank you very much once again for your wonderful feedback. On behalf of Nesta Hotel, I wish you all the best and many fantastic future stays at our hotel. Warmest regards,Guest Experience Manager
住宿方回覆: Dear Valued Customer,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with us was not as expected. Please know that we take your concerns seriously, and we sincerely regret any discomfort or inconvenience you may have encountered.At Nesta Hotel & Spa, we are committed to maintaining the highest standards of service, and it’s disappointing to learn that we fell short during your visit. Your feedback provides us with valuable insight into how we can improve.We would genuinely appreciate the opportunity to speak with you directly and learn more about your experience and we’ll do our best to make things right.Once again, we thank you for your honesty and hope to have the opportunity to serve you better in the future.Kind regards,Guest Experience Manager
Jamie106
高級雙人房
入住於 2025 年 3 月
商務出差
6 則評論
10/10
超棒
發布於 2025 年 4 月 18 日
飯店很乾淨,但房間有點小
原文以 Google 翻譯
住宿方回覆: 親愛的 Jamie 先生/女士:非常感謝您抽出寶貴時間提供回饋。看到您對我們的服務感到滿意,我們深感欣慰。我們非常榮幸您入住我們酒店,再次感謝您的寶貴回饋。我謹代表 Nesta 酒店,祝您一切順利,並期待未來再次入住我們酒店,擁有更多美好的體驗。此致,賓客體驗經理
住宿方回覆: Dear Valued Customer,Thank you very much for taking your valuable time to give us your feedback. It gives us an immense sense of satisfaction to see that you have enjoyed and satisfied with our services. It has been a great pleasure to have you stay with us, and we thank you very much once again for your wonderful feedback.On behalf of Nesta Hotel, I wish you all the best and many fantastic future stays at our hotel.Warmest regards,Guest Experience Manager
M320436****
高級雙人房
入住於 2025 年 10 月
商務出差
1 則評論
9.0/10
滿意
發布於 2025 年 11 月 24 日
早餐和以前相比差很多, 價格反而更貴了!服務也沒有以前好, 下次肯定不會再選擇了!!!
住宿方回覆: Dear Valued Customer,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with us was not as expected. Please know that we take your concerns seriously, and we sincerely regret any discomfort or inconvenience you may have encountered.At Nesta Hotel & Spa, we are committed to maintaining the highest standards of service, and it’s disappointing to learn that we fell short during your visit. Your feedback provides us with valuable insight into how we can improve.We would genuinely appreciate the opportunity to speak with you directly and learn more about your experience and we’ll do our best to make things right.Once again, we thank you for your honesty and hope to have the opportunity to serve you better in the future.Kind regards,Guest Experience Manager
住宿方回覆: Dear Valued Customer,Thank you for your wonderful review! We're so happy to know that you enjoyed your experience with us. Your kind words truly mean a lot to our team.We're always striving to deliver excellent service, and feedback like yours lets us know we’re on the right track.We appreciate your support and look forward to seeing you again soon!Best regards,Guest Experience Manager