香水公寓及飯店的評論

住宿方回覆: Thank you for your wonderful feedback! We’re so glad to hear you had a great experience, and we can’t wait to welcome you back for another fantastic stay. See you next time! 😊

住宿方回覆: Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you enjoyed the enthusiastic service from our front desk team, the freshly squeezed juice, and the unique design of our hotel, especially the quiet patio and fish pond. We’re glad that despite the nearby construction, you found the room peaceful for a good night’s sleep!We also appreciate your constructive feedback. We understand that the room size may have felt smaller than expected, and we're sorry for any confusion regarding the photos. We will take this into consideration when updating our listings to ensure they more accurately reflect the space.Regarding room cleaning, we aim to respect guests' privacy during longer stays, but we’ll definitely review our cleaning schedule to ensure it’s more consistent and meets guests’ expectations. We’re glad our team was able to assist you with extra mineral water when needed!As for the detour due to construction, we truly appreciate your understanding, and we’re working on improving access once the area is fully completed.Thank you again for sharing your feedback, and we’d love to welcome you back in the future for an even better experience! Safe travels!

住宿方回覆: Thank you so much for your positive review! We're thrilled to hear that you had a great experience. We look forward to welcoming you back next time! 😊

住宿方回覆: Thank you so much for your positive review! We're thrilled to hear that you had a great experience. We look forward to welcoming you back next time! 😊

住宿方回覆: Thank you for your review! We’re glad to hear that you enjoyed our hotel’s proximity to Hanoi Railway Station and had the chance to experience the unique atmosphere of having coffee near the tracks. We understand that the ongoing construction and the hotel's location in a small alley can make it a bit tricky to find, and we appreciate your patience. Once the roads are completed, we hope the access will be much easier for future guests. Thank you again for sharing your experience, and we look forward to welcoming you back in the future! Safe travels!