We got married and chose this hotel to stay at - myself and my husband, and our bridal parties. We had an excellent stay! Check in was smooth, the hotel parking fills up fast but the parking pass works for spots outside that for the rest of the mall parking too. We stayed in the suite which was very clean and luxurious, perfect for getting ready the morning of. Club lounge access was great, breakfast spread was better than I thought with eggs, bacon, sausage, toast, yogurt, fruit and more. All fresh and well made, not like your usual disappointing hotel breakfast. Shoutout to the lady working there too she was lovely. We did our first look in the lobby on the grand staircase which was unplanned but ended up being perfect. The staff were all friendly and helpful, particularly housekeeping who found a few lost items we left behind after checking out. They held onto them until we drove back the next day. I so so appreciate this! Only complaint I have is with security who did absolutely NOTHING while my friend and I were being harassed by a strange man on the sidewalk with our bags. He stood there awkwardly while I yelled at the guy who thankfully was not dangerous but I expect security to be more effective. Overall would recommend! Thank you Sheraton Hamilton for a wonderful stay.
Clean, good sized well furnished rooms. Set back from the road and quiet, lots of parking. Has a small indoor pool and a small fitness centre. Nice lobby with small restaurant. I enjoyed my stay, convenient for the airport, museum and most Hamilton attractions and easy enough to get to Niagara falls area.