漢堡鄰近Cafe Elbgold的飯店

去年8月我們在這裏住了一個星期,從開始到結束,工作人員都是超級棒。房間乾淨整潔,早餐很棒,每天都有各種各樣的變化選擇,位置非常適合購物和餐館,但真正讓我們驚歎的是人民。我們接觸的每個人都是如此可愛,包容,並準備幫助我們。即使我在凌晨4點出門吸菸,前台工作的人也很棒。下次來漢堡我一定會再住這裏!

NEVER BOOK THIS DREADFUL PLACE!!!! Trip advisor change your spec. There is no free high speed Wi-Fi as it is so slow, no restaurant, no bar this weekend because I’m told there’s not enough guests staying so they’ve shut it with no notice and no AC in room as is it doesn’t work! The lounge has microwaves and vending machines which only take cash which I don’t carry. So I can’t even get a drink of water as they are so tight they don’t supply water or coffee in the room! At 300€ a night this a pathetic excuse of a so called 4 star hotel. I’ve stayed in far better 2 star hotels. Go somewhere else in this very pleasant city. Oh, Intercity don’t bother replying to this review as it’s the truth and any excuses you offer as an explanation will be untrue!

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

The reception at the desk was very weird when we arrived at approx. 23:00. The man behind the desk was friendly, but very confusing in his communication. When we entered the room, the floor was not clean and had dust/little bit of sand on some parts. The curtains had some very questionable, white stains all over it. The toilet seat was clean, but looks very old and yellowed. Overall, the room looked very poor and above all very bleak and lacks atmosphere. The same goes for the rest of the hotel's hallways, reception, etc. This hotel clearly needs a makeover to meet the standards of today. For € 100+ per night (w/o breakfast), I definitely expect more from a hotel. The location is the only upside, since its situated in a nice area. Would not recommend.

My friend and I (from Denmark) stayed here for one night and had a really bad overpriced experience. Both the service and the hostel itself were bad and not enjoyable at all. When we arrived the receptionist was playing loud music while he checked us in and not living up to any service standards. When we got to our room we quickly realized the sink was broken, the curtains were falling apart and spots of old liquid were covering the walls. Even worse were the bathrooms that clearly hadn’t been cleaned. The walls and doors were covered in graffiti, the toilets were clogged, no soap available and the doors couldn’t lock. In conclusion we had a very bad experience and definitely wouldn’t recommend this hostel to anyone.

早餐很棒，可以加牀，牀小但很舒服。早餐非常豐富。位置不錯，附近有很多餐館。停車場需要付費，但位置有限，需要提前預約。不過夠運氣的話，可以停在門口的免費停車區。

地理位置絕佳，出門就是U3線和商業步行街。沿着主幹道可以一直到內海就是Jungfernstieg那一站。裝修之後的新式房間的風格簡約、大氣、美觀。絕對是我住過的Steigenberger裏面數一數二的舒適。前台小姐姐非常親切友好。 此外有一些問題需要改進：1、早上六點鐘的時候，上層（也許是工作間，後來沒有具體詢問客房經理）傳來非常刺耳的在地板上拖重物的聲音，而且可以肯定不是客人拖行李箱那種，總共持續十幾分鍾，最後打電話報告了前台，不知道樓上在做什麼。作為五星級酒店，影響客人的睡眠質量是大忌，即使是在酒店裝修期間也是絕對不能犯的低級錯誤。從這一點上來看，漢堡的Steigenberger並沒有完全做好準備從疫情期間的狀態恢復過來，管理有待加強。 2、不得不吐槽一下早餐。我個人認為衹要作為五星酒店開門迎客，就應當做好完全準備，畢竟房價是平價，是不打折扣的。裝修期間你説正門不方便走，早餐改到頂層餐廳，這些都可以理解。但是食材必須要保證新鮮可口！看到煎糊的幾乎掉渣的培根，基本上食慾就都沒有了。很難説是大廚沒做好，還是這食材放了幾天了在反覆用。相比之下蛋糕、水果、沙拉這類的食材都很新鮮，所以管理層可以去看一下熱菜到底是誰負責的。PS：熱菜目測衹有四樣。這個水準別説和其他家五星比，就是和我以前在柏林等地住過的同一個品牌的分店比，都差的很遠。（尤其是這次來漢堡，我是剛從別國一個服務質量非常好的五星趕過來，一看這個早餐落差實在是太大了。） 總之我是一直非常喜歡Steigenberger這個牌子的，有機會肯定還會來住。不過建議在酒店裝修完成之前，度假、度蜜月還有親子出行的客人要慎重選擇。期待酒店下次能做的更好！

清現代酒店,在大自由的中心,超越薩法裏。新修新。我們的房間走到街道,第四層。窗口幾乎沒聽見,我們從樓下聽到什麼都不聽--太棒了!工作人員很友好和幫忙。早餐有很大的選擇,但是不適合維加納人。牀很棒,有足夠的停車場(以費用)。18點開始就不能離開停車場了,那就最好在車庫停車,波羅的海區的很多客人

早歺吃的東西很少，有停車場，5歐1小時，37歐一天。周未路上免費，至周一早上九點。酒店的位置離市中心，1.5公裏，

總之酒店都挺好的,可惜有些缺點給我們算平均了。入住的時候在接待處問了我們是不是接種了2次或3次Covid疫苗。證書本身幾乎沒有看,沒有做QR碼掃描。在我們3晚住宿期間,在進入餐廳吃早餐時,這是正確的,所以爲什麼不在第一個接觸點接待處?進入我們的房間(336)時,立即注意到裏面相當冷。如果窗戶打開,空調設置在最低層,那麼正常情況是......同時,一些空的購物紙袋和一些用過的小冊子很可能在清洗過程中被遺忘了。事實上,這些袋子很大,無法監管......更糟糕的是,浴室裏有兩個用過的塑料杯,再次無法監管它們!如果不考慮地毯和椅子上的污漬,房間本身就挺好的,但是非常小的衣櫃是種糟糕的笑話。一間雙人房的一個小儲物間,房間內沒有其他存儲可能性,遠遠超出標準!週日早上的早餐相當混亂,餐廳完全滿滿的。爲什麼不給時間段分配以避免這種情況?這在一些酒店中做了,很有幫助。我們出發的那天上午08.45有人敲了我們房間的門非常驚訝的是,是清潔女工問我們什麼時候離開...,從來沒有在任何其他酒店經歷過這樣的行爲,也考慮到11.00am的退房時間